This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Chevrolet Malibu maxx. The contact stated that while driving at approximately 25 mph and turning a corner, the power steering malfunctioned. The contact turned the vehicle off and restarted it and the vehicle functioned normally; however the failure occurred again. The vehicle was taken to an authorized dealership where the contact was informed that the assist motor for the rack and pinion needed to be replaced at her expense. The contact called the manufacturer and filed a complaint but they did not offer any assistance.. the failure mileage was approximately 95,500. The current mileage was 95,536.
Loud "clunking" sound in steering column and loss of power assisted steering while driving. I have taken the vehicle for repair 5 times. Steering column has been replaced and electric steering gear. Still get a loud "clunk" when steering as well as loss of power assist. Car pulls to the right and I have to constantly steer left to stay straight. Dealership claims the steering is aligned and that they can no longer work on the vehicle, except to grease the steering column.
Our 2005 Chevy Malibu has had steering issues since it was new. The dealer and GM have not been able to fix it as of yet. The car has a constant pull to the left and on occasion (4 times) the car will veer to the left crossing lanes before you can get control and bring it back it to the correct driving lane. The repair so far has been to reprogram the steering module or replace it. This has not worked and is what they are attempting to do again.
- Shelby , NC, USA
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- Marion , IN, USA