This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Chevrolet Malibu Maxx. The contact stated while driving approximately 30 MPH and making a right turn, the vehicle lost power steering functionality. There was no warning light illuminated. The contact was able to pull to the side of the road and stop the vehicle. The contact drove the vehicle to an independent mechanic, where it was not diagnosed due to the mechanics being unable to replicate the failure. The contact became aware of NHTSA Campaign Number: 14V153000 (Steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 150,000.
August 1, 2013, was driving off the parking lot at work when power steering went out. It came back after three days but on August 23, 2013, it went out completely. Was driving down the highway, doing 65 mph and completely lost steering capacity. Power steering light came on and beeped twice. This was very scary until I remembered I would still have manual steering. Immediately got off at the nearest exit. Took to get repaired at dealership because of recall related to power steering. Part covered under the recall does not and did not fix power steering of vehicle. An additional $700 needed in order to fix the power steering module, which houses sensors. This module, I was told by the dealer, is what is needed in order to completely repair vehicle. Why can GM not repair the entire steering component when, apparently, the module is the most expensive and most common part on these vehicles that malfunctions (if the blogs are to be believed), not due to abuse/misuse by owners but due to manufacturing defect(s).
I have a problem with my power steering in my 2005 Chevy Malibu that has been diagnosed as a known defect with the power steering column. I called and spoke with a NHTSA representative today and he said it was a known defect on many Chevy models where the cobalt was recalled but my 2005 Malibu has not been recalled. I am scared to death to drive this vehicle. I've read online about accidents happening as a result of this problem as a result of power steering loss. Please can you resolve this problem with Chevrolet so they issue a recall. I drive my kids in my car and I am afraid to drive it. Updated IVOQ 08/31/10
2005 Chevy Malibu electric power steering assist failure. Consumer states that GM stated not to bring the vehicle in unless your vehicle has already experienced this failure. The letter stated the problem was caused by electrical input signals within the steering column assembly. If the power steering assist is lost, a chime will be heard and the dic will display a power steering warning message.
2005 Chevrolet Malibu max, power steering failure - total loss, locked up of steering control at low speed. During low speed turn driver could not turn wheel and lost all steering control of vehicle. This failure was accompanied by a power steering warning on the car's information panel. Vehicle was stopped successfully with out accident. Driver turn off ignition, restarted, and steering control returned but seemed hesitant. Although this was being reported as of this date 5/15/0) it also occurred a week earlier but returned to normal operation. Previously this car had warranty service on a steering system "noise" covered under a tsb and had been working normally until this issue occurred. Vehicle will be taken to Chevrolet dealer service today.
- Bennington, VT, USA
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Last febuary I bought this car "certified used" from a Chevy dealership. Less than a week later the power steering failed while I was driving on the highway at 65 mph. Some how I managed to pull over without wrecking the car. I turned it of and back on again and it seemed fine. Then it happed again and again so we took it to the dealership. At first I really regretted buying the car but they fixed it and it seemed okay. Now a year later and after the warrenty has expired there is a clicking and thumping noise coming from the steering and I'm sure that I will have to pay plenty to get that fixed lucky for them the warrenty is gone. Meanwhile I'm without a car. I will never buy aniother car from GM again. This car was a huge mistake!
Steering rack has been replaced 3 times on my 2005 Chevrolet Malibu maxx. The steering was acting erratic and "thunking" when steering. 3 times the power steering has quit on me. The car becomes extremely hard to steer. I know my wife and daughter would not be able to steer the vehicle in this condition. The first time the power steering failed, I drove it directly to the dealer. When I took the service advisor out, the system had reset itself and the steering was fine. The next 2 times, I pulled over and shut the vehicle off for a short time and restarted it and the system reset itself again. As mentioned, the dealer has replaced the steering rack 3 times, each time saying this is an improved part, and won't happen again. But it does.
We bought our Malibu maxx in Feb. Of 2005. Started have in problems with the steering, in Oct 05. There was a knocking-clunking sound when turning the steering wheel. We took the car in to the dealership in Dec. Of 05. We where told there was no fix for it at that time but one would be available the first quarter of the year. At the time we had 21,000 miles on the car. Finally in the 3rd quarter of the year they had a "fix". the intermediate steer shaft was replaced. The "fix" lasted only 3,000 miles before they had to replace it again. This "fix" again only lasted 3,000 miles. We have asked GM to replace the car and have been told we have too many miles on the car. 41,000 miles. We feel since the car can not be fixed and that we waited as asked by GM, that GM should replace the car or give us the value of the car when we first started having the problem.
Recurring problems with electric power steering system. Constant noises and deteriorating steering condition. Purchased vehicle in March and have had it serviced for related problem 3 times in 3 months.
There were no events that lead up to the failiures. I have the paper work of the two times I 've taken my care to be repaired. The date I inidate below is not accurate however, just an estimated date. The failure was the electric power stearing has gone out numerous times. I've had it in teh shop twice. The first time, they replaced the steering column, the second time, they claimed its not the steering column, but that it is something they can't fix but can clear out the "codes" and it will be "temporarly" fixed. According to GM " they know the problem exists in this type of car but are unable to fix it" the other problem is the that the steering is pulling to the left. The dealership mechanic claimed it be torque steering and they are unable to fix that as its "normal" I have never had a vehicle pull to the left so much as this car does. They rotated my tires to see if that would work but it didn't.
A D V E R T I S E M E N T S
- Excelsior Springs, MO, USA