This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a 2004 Malibu maxx, new not used. The second day I drove it, it sputtered a little as I was driving down the road. On October 14, I filled the car with gas and within 1 mile, the car stalled out 4 times. I initially thought I had purchased bad gas, and my husband called the dealership. They came and picked it up with a wrecker. At this time, the car had less than 800 miles on it. They called me the next day and said it was my anti-theft system and they had to reprogram my key but it was fine now. I picked it up and before I made it home, it stalled out again. I got it home, my husband called the dealership and we took it back. On the way back it stalled out 2 more times and started sputtering like it wanted to stall out again. To date (October 24, 2004), I still do not have the car. I spoke with mike andrews (the sales manager) and discussed possibly exchanging for a new vehicle and he refused. I then called Chevrolet in detroit (4 days ago) and she called the dealership and they said they had to replace the gas tank because there was a leak between the filler pipe and the tank and "fuel was leaking where it shouldn't". they said I should have it back by Friday (October 22). The service department is now saying there is a service bulletin out on it and they had not recieved the fuel tank yet and it could be Monday or Tuesday of next week before I get it back.
- Oolitic, IN, USA
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- Oolitic, IN, USA