This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Chevrolet Malibu Hybrid. The contact stated while driving at 55 MPH, electrical system, power steering, and battery warning lights illuminated on the instrument panel. The vehicle proceeded to decelerate while the accelerator pedal was depressed. The battery saver warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was due to the radio and an electrical failure. The vehicle was not included in NHTSA Campaign Number: 16V084000 (Electrical System) or 16V502000 (Electrical System, Power Train). The manufacturer was contacted and informed of the failure. The VIN was not available. The failure mileage was 49,000.
5/4/2018 took the car to service a check engine light. They reprogramed the hybrid powertrain control module 2 - per a factory service bulletin but it did not fix the problem, light came back on. 5/26/2018 - 100 degrees. Car shut down while driving straight at 40 mph on city street. Restarted in some kind of default mode without ev components after 30 min. Next day it worked fine. 8/12/2018 - 86 degrees. Car shut down while driving straight on city street going 30mph. Restarted and drove fine but later the same day after starting the car and shifting to reverse the car moved forward, car was in ev mode. Shifted to neutral and car still moved forward, still in ev mode. Shifted to reverse and neutral again the car still moved forward, still in ev mode. Turned off engine, restarted and worked fine, still in ev mode. 8/16/2018 - 85 degrees. Car shut down while driving, restarted and worked. But later that day I started the car and shifted into reverse and the car moved forward, car in ev mode. I shifted to neutral but at the same moment the engine started and I felt and heard a shifting noise and the car worked fine. 2nd appointment will dealer on 8/20/16, appears a common factor is warm days when I park the car outside in the sun. No matter what the problem may be there is a serious and potentially deadly symptom of a problem with my car and could become a common problem. The next step the dealer will do is replace a wiring harness, again per a service bulletin so the manufacturer does know of a problem.
The contact owns a 2016 Chevrolet Malibu hybrid. While driving 70 mph, the vehicle stalled without warning. The vehicle restarted independently after five seconds. The vehicle was taken to the dealer where the technician stated that the ECM may have possibly failed. The transmission was replaced. After the vehicle was serviced, a loud abnormal noise emitted from the transmission. The contact stated that the vehicle was taken back to the dealer where the computer systems were flashed, but the failure recurred. In addition, the sensors became inoperable. The vehicle was taken to another dealer, but the failure was unable to be determined. The manufacturer was notified of the failure. The failure mileage was was 9,000. The VIN was unavailable.
- Murfreesboro, TN, USA
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- Delmar, DE, USA