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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 1
Average Mileage:
21,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Chevrolet Malibu seat belts / air bags problems

seat belts / air bags problem

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2020 Chevrolet Malibu Owner Comments

problem #3

Oct 262023

Malibu

  • miles

A D V E R T I S E M E N T S

When I was in a car accident, the airbag exploded. However, the airbag's balloon-like fabric material did not deploy, and a metal part even flew off the steering wheel and exploded, hitting me in the chin. So I lost about half of my lower jaw, most of my lower teeth, and some of my upper teeth. In the process, I underwent a total of three surgeries: emergency, infection, and reconstruction surgery. In the future, I may need to undergo additional implant surgery and additional reconstructive surgery as needed. There has been no formal component inspection by any agency since the accident and there were no relevant warnings or symptoms prior to the accident.

- Fort Worth, TX, USA

problem #2

Jun 112023

Malibu 4-cyl

  • 63,000 miles
Officer [XXX] filed on behalf of the deceased. The deceased owned a 2020 Chevrolet Malibu. The contact stated that the deceased had a rear end crash with another vehicle which was stopped at a traffic signal. The contact stated the estimated speed of the crash was 30 MPH. The air bag deployed and had shredded, the contact stated that a steering wheel support had been sheared from the steering wheel. The contact stated that most of the damage to vehicle of the deceased was on the left front end and the leading edge of the hood was slightly buckled. The vehicle was towed to an impound lot. The deceased was alive at the time of the accident and transported to a shock trauma unit. The contact stated that the driver was pronounced dead at the hospital. The contact stated that she had suffered neck trauma to her jugular vein and blunt force trauma to her chest. The contact stated that the vehicle had been involved in another crash where the air bag had deployed in Sept. 2022. The contact stated that the vehicle was a rental fleet vehicle and following the accident had been sold by the rental company at auction. The origin and type of the replacement air bag had not yet been determined. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Bradenton, FL, USA

problem #1

Jan 032023

Malibu

  • miles
When I boght the car was with out airbags

- Houston , TX, USA

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