This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Chevrolet Malibu. The contact stated while attempting to shift into park(P), the gear shifter failed to function as intended. The message to shift into park(P) was displayed. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The contact stated that the failure had previously occurred; however, the failure was diagnosed as an electrical failure and the vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
The gear shift DOES NOT recognize when the car is in park. The entire transmission was replaced last year under warranty, but the gear shift is not covered. When putting the car in park, the screen shows -??P-?? for park, but also displays -??!Shift to Park!-?? and beeps nonstop. When this issue first happened, a simple jiggle of the gear shift handle would make it go away. Over time it turned into yanking the shift, then moving from park to drive and back again over and over, then driving around the parking lot and trying to turn it off repeatedly, and now today the car did not shut off for 3 hours despite all of my efforts. I have been late to work MANY times, I have drained my battery several times, and my anxiety has never been higher with this car. The engine turns off, but the battery stays on. My husband had to unhook the battery entirely from under the hood for it to turn off after THREE HOURS. After doing research, I found it would be over $300 to replace the entire assembly (plus labor), and 2020-21 models are not covered under this recall affecting LITERALLY EVERY OTHER MALIBU IN EXISTENCE. PLEASE!!!!!!!!!!!!!!! Fix the problem!!! recall this PLEASE! I cannot afford to fix this myself (with no guarantee it would even fix the issue) and cannot afford to buy a different car. This is ridiculous!!!!!!!
When this issue first started. My display said put the driver window down then back up. Seconds after following this prompt my car display says shift to park. I was already in park and had shut the engine off. When I open the driver door my horn beeps 2 times and my start button is yellow not allowing me to turn the vehicle completely off. As the days pass my 2020 Chevy Malibu now says shift to park Everytime I go to get out of it. Today when this happened I was trying to get it to read my vehicle was in park for about 20-30 minutes. Finally after wiggling my shifter the display disappeared.
What component or system failed or malfunctioned, and is it available for inspection upon request? Car had numerous times of completely turning off mid drive and was taken into a certified dealer for inspection, with a conclusion that nothing was wrong. The transmission has failed (03/22/24) and has been recently replaced upon diagnostics from certified dealer. 2 days later after receiving vehicle from transmission fix (04/20/2024) the vehicle began to experience Electronic Stability Control errors and caused steering assist to also fail mid drive and cause a locked steering wheel. These errors occurred (04/22/2024 and 04/23/2024) How was your safety or the safety of others put at risk" All of these factors explained above have happened during a drive and has put me at risk of numerous accidents that could have been fatal. The most recent one dated above, happened in the middle of the road with little to no where to safely pull over and restart the car system. Again, could have resulted in a fatal accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Electronic errors of the vehicle shutting off was unable to be reproduced or confirmed by dealer. Transmission failure has been confirmed and replace. ESC and steering assist has yet to be confirmed from dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This vehicle has been inspected by numerous dealers and or auto shops with little to no help in fixing any problems. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" I also have warning lights from all times I have experienced failures or warnings from the vehicle and will be providing this.
- Fremont, CA, USA
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Electrical issue, Continuously losing communication to EBCM causing the car to go haywire with warning lamps on the dash board and then it brakes on its own, while driving on the highway at high speeds. This is very scary and extremely dangerous and this could eventually cause a serious accident. This has been occurring for 3 months now. I-??ve had the car serviced 3 times within the last 3 months, costing me a lot of money but with no real resolution. Problem has been confirmed by independent Mechanics, they stated the codes are a loss of communication to all control modules, they then reset / reprogram modules, which is only a temporary fix because it always happens again.
The contact owns a 2020 Chevrolet Malibu. The contact stated while driving approximately 25 MPH, the vehicle lost motive power and failed to exceed 15 MPH. The Power Steering Reduced and Service ESC messages were displayed, and the check engine and low fuel warning lights were illuminated. The engine temperature gauge indicated that the engine was cold. The vehicle was towed to the dealer, where it was diagnosed that there was carbon build up. The contact was informed that the battery needed to be replaced and the orifice tube needed to be cleaned. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 73,000.
The steering assist is reduced will come on. The car randomly turns itself off and back on when at a stoplight; this has happened four times now. I worry that it will shut off and not restart creating a hazard on the road.
I was hearing a grinding noise when applying brakes so i had a mechanic change my brakes. He said they didnt need changing but i had him change them anyway. The noise didnt stop but we wasnt sure why it was making the noise. While driving down the highway, the break pedal became to hard to press. At that point I was in heavy traffic and had to use my emergency brake system to avoid collission with multiple vehicles. Upon taking my vehicle to the mechanic it was observed the vacuum pump had broken inside the motor. After the mechanic changed the part and cleared the broken parts out of the motor, within 6 months my breaks are acting funny again making loud noises when applying brakes. I'm terrified to drive long distances.
The power train may be defective. The auto shut off on the vehicle completely shuts off when you stopped at a red light. The entire vehicle restarts, and then 12 lights appear on the dashboard. The car starts shaking sometimes when it's being driven. The vehicle is currently being looked at, at the dealership. I was told that the diagnostics is reading 19 codes and misfires.
While driving on expressway, vehicle slows down suddenly. Service ESC, power steering, and engine light comes on and car tuns off. This has happened 8 times in two years with no fix from GM. This happens with no warning the car just stops driving and loss of power steering occurs. The dealership has tried to fix 8 times now with no real fix to the issue.
The vehicle goes to ESC mode loses power an all gauges go frantic. All warming lights come on and the brakes go stop working. Speed decreases while in motion, unable to go past 40 mph. Warning messages such as put car in park will appear while the car is in park, steering unstable, low fuel a many others. This is a hazard and I only had the vehicle for 1 year, however I reported the first issue in April 2023 to dealer of purchase an no fix at this time.
I purchased a 2020 Chevrolet Malibu with 38,000 miles. I experienced a faulty air vacuum pump (first experience was at 45,000 miles and was replaced in August of 2021, two months after purchasing the vehicle in June of the same year), and then the replaced air vacuum pump again in February of this year (2023). This issue being brake related was unsafe. I experienced an intermittent reduced engine speed message on dashboard, with immediate reduction of speed down to 20 mph or less while driving. This made me and others unsafe. I experienced brake booster failure, among other issues stemming from all aforementioned. The car is now said by dealership to have indication of an internal engine issue and affected PCV lines dealing with a defective orifice (Kiriacopoulos, et al. v. General Motors LLC, Case No. 2:22-cv-10785, in the U.S. District Court for the Eastern District of Michigan) The car remains at a dealership and has now been there for over 30 days. There was no warning lamps, messages prior to the air vacuum Pump/Brake booster issue. I got in the car to try driving, and it was hard to push the brake with foot, so for I knew something was wrong. In taking it in to service, was when it identified to be that issue. Those issues have been manufacturer inspected (dealership) and confirmed. I experienced these issues since purchasing the vehicle in June of 2021. I believe that GM knows of these issues and has put me at risk on the road, along with some other symptoms of the car failures that are also well documented, and that GM is aware of, with no recalls. These car parts/issues put me and others in further danger, the car's air vacuum pump and brake booster affecting car's ability to operate, damaging other parts (Johnson vs. GM).? Consumer rights to be protected and safe are at risk, not deserving to have faulty auto parts sold, further exacerbating issues with the car being dangerous on the road with defective brake related parts, and rendered inoperable.?
UNKNOWN- Complaint about Vehicle Turning Off While Reversing Dear National Highway Traffic Safety Administration (NHTSA), I am writing to bring to your attention an incident that occurred on August 9, 2023, involving my vehicle unexpectedly turning off while I was reversing. I believe this incident raises concerns regarding the safety and reliability of my vehicle, and I would appreciate your assistance in addressing this matter. On the mentioned date, as I was reversing, my vehicle suddenly shut off, leaving me with no choice but to place it in park and restart it. This unexpected shutdown created a hazardous situation and caused inconvenience. To ensure the safety of myself and others on the road, it is crucial to identify the underlying cause of this issue and take appropriate measures to prevent its recurrence. I have already taken some initial steps to investigate the problem, such as checking the battery terminals for security and corrosion. However, as a layperson, I am not equipped with the necessary expertise to accurately diagnose the problem. Therefore, I kindly request your expertise and resources to conduct a thorough investigation into this matter. It is my understanding that the NHTSA plays a vital role in ensuring the safety and reliability of vehicles on the roads. I believe that by investigating incidents like mine, you contribute to the overall safety and well-being of drivers and passengers nationwide. I urge you to consider this incident as an opportunity to identify any potential defects or safety concerns that may exist within my vehicle model or its components. I would greatly appreciate it if you could guide me on the appropriate steps to take in order to initiate an investigation into this matter. If there are any specific forms or documents I need to complete, please let me know, and I will be prompt in providing the necessary information. Thank you for your attention to this matter, and I look forward to your guidance and support
Since last year I am having this problem in this car, even after parking the car, it is giving an error of "shift to park', I have already taken it to the car dealership twice to fix this problem and still the problem is not getting fixed in the car. Not even that I live in California and while coming back from Vegas last year, this car suddenly stopped working while on the freeway, luckily I was near truck station so I stopped the car. This is a new car and I didn't even drive 36000 miles on it and it is giving me problems. This car is a serious problem and I would request nhtsa to please step in and take action regarding the manufacturers.
The sensor for my gas cap was the first thing to malfunction, then My check engine light came on. Then the power steering sensor have me notice to drive carefully my drive assistance was malfunctioning. During my drive last night the power steering went out and the dashboard went dark several times.
About 3 months ago, I started experiencing the shift to park problem where my car would turn off completely and would be still and solid but the car wouldn't register being in park.
A D V E R T I S E M E N T S
- Las Vegas, NV, USA