This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Chevrolet Malibu. The contact stated while driving approximately 55 MPH, the vehicle shifted into Limp Mode. The contact stated that she pulled over and when the gear was shifted to park (P), the brake vacuum pump failed. No warning light was illuminated. The vehicle was then towed to her residence. The contact stated that an independent mechanic went to her residence and diagnosed the vehicle. The independent mechanic retrieved DTC: P0365 for the camshaft position sensor. Additionally, the contact was informed that shattered pieces of the brake vacuum pump dispersed into the camshaft. The contact stated that pieces were also found in the oil lines. The contact stated that the brake vacuum pump was repaired; however, the camshaft sensor was not yet replaced due to the part not being available. The manufacturer was not made aware of the failure. The approximate failure mileage was 83,000.
The contact owns a 2018 Chevrolet Malibu. The contact stated that while driving at 70 MPH, the brake pedal depressed and it traveled to the floorboard as the vehicle failed to stop without warning. After the failure occurred, the contact stated that the vehicle failed to restart upon parking the vehicle. Due to the failure, the vehicle was towed to a dealer where they discovered that both the vacuum pump and camshaft sensor were defective and needed to be replaced. The manufacturer was notified about the failure and referred the contact to the NHTSA Hotline. The vehicle had yet to be repaired. The failure mileage was 79,000.
The vacuum pump on my vehicle has gone out for the 3rd time in 2.5 years. This creates a safety issue as that the brakes stop working and it takes an extreme amount of pressure for the car to stop. This has occurred once on the freeway and twice in heavy traffic areas. This could cause an accident and potentially seriously hurt or kill someone. This has occurred once before the engine was replaced and twice since it's been replaced.
- Glendale, AZ, USA
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- Joliet, IL, USA