This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned 2018 Chevrolet Malibu. The contact stated that while turning at a low speed into a driveway the brake pedal was depressed however, the vehicle independently accelerated to approximately 60 mph and crashed into a tree. The air bags did deploy. A police report was filed. The contact sustained a fractured right foot, whiplash, and several bruises which required medical attention. The vehicle was towed to weil towing and storage. The vehicle was not repaired. Neither the dealer nor the manufacturer were contacted or notified of the failure. The vehicle was destroyed. The vehicle was previously repaired under NHTSA campaign number: 18V576000 (service brakes, hydraulic). The approximate failure mileage was 15,000.
I was recently getting on the highway in my 2018 Malibu and had absolutely noooo engine power for acceleration! luckily I was able to get onto the median before I was rear ended by the fast moving cars! simultaneously the 'engine power reduced', 'service traction control', and 'the 'transmission' service lights came on! then as I was getting off the highway at the next exit, I went to stop at the light and I had noooo brakes! luckily I pushed as hard as possible and got my car to stop without a second to spare! I have no doubt that 99% of drivers would have either been seriously injured, or seriously injured someone else in the process of crashing their car! I have a pretty good knowledge of cars, from racing multiple C5 and C6 corvettes, but this problem had me stumped for a while. I took the Malibu to multiple GM service departments, and none of the mechanics could come up with a reason why all those systems failed simultaneously, and multiple mechanics all said it was either the brake booster or the master cylinder. I just didn't see either of those parts being the reason for that much of an effect on the car, and luckily I remembered that GM trucks were having a major issue losing brakes due to the vacuum pump. So after an inspection I felt pretty confident that was my brand new Malibu's problem, so I went to the parts counter and dropped $330 on my warrantied Malibu, and sure enough the car was fine after that! however, a major concern of mine is that the oe vacuum pump was missing chunks of metal, and clearly those chunks of metal are floating around in my engine! so despite my regular maintenance, and even extra maintenance, my confidence is not very high, and I'm constantly waiting for the car to have another problem with the new vacuum pump, engine or brakes!
- Pompano Beach, FL, USA
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- Birmingham, AL, USA