This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact called on behalf of his daughter who owns a 2018 Chevrolet Malibu. The contact stated that his daughter informed him that she had noticed moisture on the inside of the windows and the front and rear windshields. Additionally, the contact stated that the third brake light was not properly secured in place. The vehicle was taken to the dealer where it was diagnosed that the third brake light needed to be replaced. The contact also stated that there was water leaking into the trunk. The contact stated that upon investigating the cause of the failure, he determined that the water leak might have originated from the third brake light. The contact stated that the failure had caused mold to develop inside the vehicle. The contact related the failure to GM Technical Service Bulletin Numbers: 20-NA-126 (Water Leak in Rear Compartment) and PIC5822E (Water on Front Floor and/or Carpet). The dealer informed the contact that the owner was responsible for the cost of the repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 54,000.
- Tampa, FL, USA
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- Tampa, FL, USA