This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Chevrolet Malibu. The contact stated that the power steering assist warning light illuminated with message to drive with care. The vehicle was turned off and failed to restart. The vehicle was towed to an independent mechanic where it was diagnosed that the power steering needed to be replaced. The vehicle was not repaired. The contact stated that the failure recurred twice. The vehicle was not taken to a dealer. The manufacture was not made aware of the failure. The failure mileage was approximately 82,000.
When driving at auto stop, when beginning to accelerate, car acts like it shut off and says steering assist reduced drive with care. I noticed the battery voltage goes down to 11.0 V. also the radio screen flickers black. This has happened multiple times in multiple days.
Bought this car new for my daughter to drive back and forth to college, I wanted a safe car for her, but this car is anything but safe. Started having issues with getting random steering assist warning lights, then TPMS lights, then it shut down in the middle of an intersection and it had to be towed. The dealership has been unable to find anything wrong with the car and now its out of warranty and is costing us hundreds of dollars in service fees. Battery has been replaced and its still having issues. Lately she has been complaining that the car suddenly drifts at highway speeds and she has to make corrections that jerk her all over the road. It does this at random, not every drive, maybe every other, it feels like an electrical issue and not a mechanical issue. She has almost crashed twice, was pulled over this past weekend coming home for another dealership visit because an officer noticed the weaving and corrections and assumed she was drunk. Again, the dealership cannot find anything wrong. I have explained the issue, brought in a technical bulletin that explains the exact issue, still no resolution, they still say they cannot find anything and send me home with another bill. This car is not safe to drive, and once winter hits and the roads become slick, this issue will likely result in an accident. I have refused to let her drive it to college at this point and the car is sitting in my driveway. The dealership is useless even after showing them hundreds of internet complaints. Why is GM ignoring this issue?
Recently I have a message appear on my display screen. While sitting at a red light of course the car shuts off but when the traffic light turns green and the car starts back, I get the message steering assist reduced. I've been seeing this message for a few weeks now. This morning on my way to work, once again the message appears and this time my doors unlocked & locked, the vehicle reduced speed and I drove it at that speed until I was able to merge off the highway. I pulled into a parking lot and turned the car off. I waited a few minutes and restarted the car. I was able to make it to work but constantly put the car in neutral or park when I got to a red traffic light. This really scared me while driving in heavy traffic. Several cars had to go around me due to reduced speed. I see several people with the same complaint. Got to be a recall. I have an appointment with a Chevy dealership on tomorrow and hopefully I'll get some answers. Praying whatever the problem is under warranty. I need answers!!!
Contact owns a 2017 Chevrolet Malibu. The contact stated that while her granddaughter was driving at 70 mph, the steering wheel locked up and failed to turn. The vehicle crashed into the guard rail and spun around. There were no warning lights illuminated. There was no reported injuries or police report filed. The air bags did not deploy. The contact scheduled an appointment with an independent mechanic. The contact called the local dealer auto center cars (727 N. royal ave. Front royal, va 22630 (540) 622-2667) but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 100,000.
Car stalls while operating, car shuts down while driving and fails to restart without warning. "service stability" 'battery save mode' 'shift to park' all blink when this happens. I have experienced this problem several times over the past year. Car will also shut down when the vehicle is not in motion ie stop signs, traffic lights, stop & go traffic...etc. The car having no power that I can't even put my emergency lights on. This happens for the last time on 6/11/2020 cars brakes became tough to push could barely stop the car, once stopped the car lost all power shut off in the middle of a busy intersection I was almost rear ended. Car would not restart and had to be towed once again. All the same warning lights. My car is currently broke down and not starting at all. Also I have 2' of water in wheel well car leaks water into spare tire well. Car is molding due to this issue. This car model should be recalled. This could cause some horrible accident because of a malfunction/ defective part that was installed. This has happened to many many people. Please look into this. People are spending lots of money for repairs and rental cars. Im a single mother of 3 children, this car is suppose to be safe to drive. It's by far from that. The money I'm spending on a rental car so that I can go back and forth to work is not cheap.
1st scenario/incident:when at a full stop the car is in "auto stop". after when I release the break and accelerate the car turns back on and the steering wheel will jerk to the left, without me moving the steering wheel. The dash will display message "steering assist is reduced, drive with care". 2nd scenario/incident:when at a full stop at an upward steep road after I release the break and accelerate the message "steering assist is reduced, drive with care" will appear on the dash and the car will not move forward it will roll backward until the break is pressed it will stop rolling back. After that when the accelerator is pressed again it will finally move forward.
Vehicle stability track disabled and steering get stiff and hard to control. This is a known issue with this vehicle and 1000's of people have reported it. Dealer want to char $2,700 to fix for an issue that was reported as a dangerous and known to the manufacturer. The warning come on interment and makes it impossible to control specially at high speed. All other safety features such as accident warning or lane departure gets disabled
Well I'm driving in the freeway and the car star lossing power I almost crash then the check engine light turn on and it's say something about the stability somentihin like that and that I have to be becarfull driving
I was on a highway in Warren oh driving to work traveling at 65 mph in the left lane. A message appeared and said loss of engine power and the at went from 65 to 20 in 1 second. There were vehicles behind me and beside me. I was almost rear ended and when I tried to get over to the side of the road I was almost smashed by a semi. As well as that message it then stated steering assist inactive so it was then hard to turn my wheel as if there wasn't enough of a problem. Thank god I am ok but someone else may not be so lucky. There are numerous complaints that I see on the internet about this issue. How is there not a recall. GM should be responsible for these repairs. I just purchased this vehicle in Nov 2019.
I was leaving work and got 5 minutes into my drive and I had a warning light come on in my Malibu while I was in motion driving straight in town. It indicated "electric steering issues" it was on for no more than 5-10 seconds then it turned off automatically. Allthough this warning went away, I did not feel safe so I pulled over and started doing some research on my Malibu. I did not find anything that made me feel unsafe to finish my drive home, but I do want to raise attention to this so it can be looked into so this doesnt happen to other people.
I was driving my vehicle in heavy traffic and I came to a traffic light and my vehicle shut down and would not start back. It was frightening because someone could have hit me from behind. After the officer jump my car off it crank back up but I took it to the shop and place on the machine and the battery and alternator is fine. The car since then have shut down 4 more times and after sitting for a while it started back up. Once again this happened in heavy traffic. Please check if others having the same problem. Also a few times the doors came unlock at a stop light or stopping of the vehicle. Please help. 2017 Malibu
Having issues with transmission (hard shifting, not going into gear, not going into park). This started within a few thousand miles of owning the car. The power steering also goes out at random times. The car gets significantly harder to steer, or turn. Happens when lane departure is turned off as well. Also the adaptive cruise as constantly failing. Almost like the camera just stops working, and the entire system shuts down, or it says its still engaged and cant see the cars in front slowing down. Sometimes the heads up display alert doesn't even go off when it should. Not sure if this is an electrical issue, or each individual system has problems. Car has been at the dealer about 6 times now with the same issues. They currently have the car, and have had it for about 25 days now. Always the same outcome... "we don't know how to fix it". they even had a specialist come in and reprogram the transmission to try to "fix the problem". it hasn't fixed the problem yet. Transmission issues usually happen stationary, going from drive to park, sometimes you will get a loud and very hard shift into gear, sometimes it says its in drive or reverse, you take your foot off the brake, and tap on the gas and nothing happens. It acts as if its still in park. It would also say "shift to park" after you already have and wont let you turn off the car, until it registers you in "park". as for the adaptive cruise, it happens while in motion. Its gotten to the point where I cant even use it anymore. It may work for 3 miles, then completely shut down. Steering issue happens whenever it feels like it. Sometimes while parked, sometimes while driving. Doesn't seem to matter speed wise.
Steering assistant! when economic stop happens I'm alerted and car turns off and electric wipes out N comes back on!! my car stopped this time. Every other one of your cars have this recalls. I am in my car now stranded!
The very first advanced diagnostic report by 'onstar" emailed to me on 04/07/2017, was less than 30 days after the final sale of my vehicle. I called the service team for the first time on April 7, 2019 @4:13pm. (see phone records) I am unsure of the mileage however; I do confirm it was within the 30 days of me purchasing the car and I spoke with a service rep by the name of guy. At the time of sale, the car had 15 miles total. The diagnostic message received on April 7, 2017 was "an issue with the emissions/ engine power reduced/engine stalled". the check engine light was also on I have received an email to that effect every month thereafter, and to date. Each time causing the check engine light to come on. I have also attempted to have the car repaired multiple times, within warranty and while out of warranty, by two dealerships. 1. rockmont ourisman Chevrolet &2. sports Chevrolet. Both service teams never resolving the issue. The last few times the car was in for service at the senior advisor's recommendation was on 10/17/2018 for 1 day, 11/09/2018-11/13/2018 for 4 days and finally 12/10/2018-01/17/2019, over 1 month at the sports Chevrolet. During this time, unfortunately, I was not under warranty; therefore, I spent quite a bit of out of pocket expenses on a rental vehicle for the days my car was in for repair, even though this issue was obviously relating the same unresolved complaint from April 7, 2017 and that a Chevrolet senior advisor recommended I go there. I found the senior advisors to be unhelpful and limited in remedying simple common sense customer concerns. I have lots of documentation
Gear shifter gave out while driving. Almost got rear ended. Car shifted itself into neutral even though I shifted gears into park once I got to a safe place computer screen read neutral. Car would not turn off from accessory mode and said "shift to park" but it would not. Then when I tried to shift it jumped hard and you could see the engine jump as if it wasn't mounted properly. Was able to get to a safe place but had to have it towed to dealer. Dealer called today to say it was gear shifter. Went bad but the battery had drained too and they refused to replace battery. The shifter problem is dangerous. I only had 11989 miles on it and it is 1 year old.
A D V E R T I S E M E N T S
- Middleburg, FL, USA