This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2017 Chevrolet Malibu. The contact stated that while her husband was driving at undisclosed speeds, without warning as the brake pedal was depressed the vehicle accelerated forward independently. The contact depressed the brake pedal again the vehicle failed to stop causing, the vehicle to crash into the other vehicle in front. No airbag deployed. No police report was filed. The contact and the passenger sustained severe whiplash, 1 week later the contact and his wife sought medical attention and checked in a hospital. The insurance company was contacted and towed the vehicle to the collision shop where it was deemed a total loss. The contact mentioned that the other vehicle was totaled as well. The dealer nor the manufacturer was made aware of the failure. The failure mileage was approximately 56,000. The VIN was not available.
- Sayreville, NJ, USA
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- Sayreville, NJ, USA