This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am filing a complaint regarding a 2014 Chevrolet Malibu that I purchased from a dealership on November 22, 2024. The vehicle was advertised as being in -??excellent condition-?? at the dealership-??s site. During the test drive, I raised concerns about potential transmission issues, but the dealership assured me that the vehicle was -??clean-?? and safe to drive. Unfortunately, this assurance turned out to be false, as the vehicle has since displayed significant mechanical failures, including overheating issues, that pose serious safety risks. Within a week of purchase, the vehicle broke down twice: first on November 29, while driving to work, and again on November 30, while on I-10 Katy freeway. The second breakdown created a life-threatening situation as the vehicle suddenly lost power in traffic. I incurred towing costs of $125 to return the vehicle to the dealership. After an attempted repair, the vehicle was returned to me on December 5, 2024. However, it broke down again on December 8, 2024, requiring another tow. Since that time, the vehicle has remained at the dealership, yet no adequate resolution has been provided. Additionally, I have since discovered that the vehicle has persistent overheating issues that were not disclosed at the time of sale. These overheating problems pose a serious safety risk as they could result in a fire or explosion, endangering my life and the lives of others on the road. The dealership-??s negligence in addressing these critical safety concerns demonstrates a disregard for consumer safety. I believe the dealership knowingly sold me a defective vehicle with significant mechanical issues that were either hidden or misrepresented. The sudden and repeated breakdowns, particularly in hazardous driving conditions, and the risk of fire or explosion due to overheating, warrant immediate attention from the NHTSA.
powertrain there is a problem with auto stop restarting then dying. The transmission not engaging after a complete stop like it is neutral this only happens after the car has been driven a bit everything at temp. today stopped for trash service auto stop engaged got ready to go nothing gunning and gunning never died like no power though finally moved no more stops till home a problem sitting in road can not move. have not taken to shop yet money for it now not.
When the Auto Start/Stop engages at a stop sign or light it causes the car to turn off. I have trouble turning it back over. Sometimes it starts. Other times it does not. I have changed the mass airflow sensor, mass air pressure sensor, vvt solenoid. It has been in and out of a couple shops without an answer of why it is doing this. It is readily available for an inspection. There were not any warning lights or messages produced on the dash. This started happening about 3 months ago. My child and myself is in danger every time it dies at a stop light.
- Seneca Falls, NY, USA
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When I come to a stop at a red light & the car is idling the car turns off & I have to put the car in park and turn the car on so over again. This happens in busy intersections
While driving 60 MPH on the highway my car started stuttering then lost all power. It threw 3 codes P0131, P2097 and P0171. I have spent over $1,000 and a month later they tell me it was my intake bolts that were loose. They replaced every part PCV valve, MAF sensor, O2 sensor and car still wouldn't run right. PLEASE address this issue as that is UNSAFE for a car to just stop on the highway.
I bought the car back in 2022 and since then the stop/start started malfunctioning. At first it would stop then be hesitant to start back up then 6 months later it completely would stall at lights and stop signs. Now the aux battery is draining my main battery and I-??ve had to tow my car 3 times because I-??ve been left stranded. I-??m now in that same predicament and it-??s 2/26/24
6 months ago our car-??s auto stop/start feature started to malfunction. The car will stall and sputter on the start after coming to a stop. This is very dangerous! On multiple occasions, the car would not accelerate through a turn on a light stalling out in the intersection. we have also been nearly rear-ended at red lights because the vehicle will not accelerate on a green light. This issue is well discussed on the Internet with many owners reporting the same issue. Chevrolet should be held accountable for this repair. This is not an isolated event with my vehicle.
When I stop my auto stop kicks in and when I take my foot off the brake my car rolls up a little and ends up dying. I have to turn it off and start it up giving it gas to get it going. There have been a couple instances when making a left turn I have almost gotten hit. I am no longer comfortable driving my car. There are several people posting about it online but no reason or fix for it as far as I know of. I have called the dealer and if course they want me to bring it in but I have no money for someone to go on a wild goose chase with my car. I think this should be something Chevrolet needs to figure out.
The automatic start and stop function does not work properly. When the car comes to a stop and auto stops, the vehicle shuts off and does not power up when you hit the gas. My safety is put at risk due to the car shutting off and the possibility of someone hitting me. The vehicle has been inspected countless times. I was told it was an electrical issue. Then told it was the battery. Brand new battery and issue isn-??t fixed. The car cut off once and all the lights came on. Now no lights comes on it just cuts off.
The contact owns a 2014 Chevrolet Malibu. The contact stated that while driving at various speeds, the vehicle lost motive power and started jerking. The contact stated that on one occasion the contact veered to the side of the road and restarted the vehicle. Additionally, the contact stated that the failure persisted and self-corrected while driving. The check engine warning light illuminated on one occasion but independently reset before taking the vehicle to the dealer. The dealer was not able to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was not available.
The contact owns a 2014 Chevrolet Malibu. The contact stated that while driving at approximately 5 MPH, the vehicle suddenly lost motive power and stalled. After restarting the vehicle, the check engine warning light illuminated and remained illuminated. The vehicle was taken to the local service center who diagnosed that the intake cam shift solenoid control circuit and the variable valve solenoid intake and the variable valve solenoid exhaust were faulty and needed to be replaced. The intake cam shift solenoid control circuit, variable valve solenoid intake, and variable valve solenoid exhaust were replaced but the failure recurred with the cold start engine rattling noise and loss of power failure persisting. The vehicle was later taken to the local dealer who was unable to duplicate the failure. The failure mileage was 75,000.
My 2014 Chevrolet Malibu has been shutting off quite frequently in traffic. Causing danger to my family and to other motorist by this malfunction. I have taken it to my local GM dealership for this to be resolve but to no success and charge for the service. I have also spoken with GM corporation but to no avail. I have researched this problem with compliance with this make and model this seem like an issue that GM should investigate. But I would like to keep driving my vehicle. Who can help me with this problem this is our transportation for now until we can afford another. Thanking you in advance. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The AutoStop/Start feature malfunctioned while at a busy intersection. The AutoStop engaged but failed to start the engine, once pressure was released from the brake pedal. This has been an issue for about a year now. I have replaced both batteries, both VVT sensors, and the oil pressure sensor in the last year, thinking this would solve the issue. This vehicle has not been inspected by a mechanic, just scanned with a handheld scanner at a parts store, every time there is a check engine indicator light on. There are no dash indicators when this malfunctions, I just have to turn the vehicle completely off, or pump the accelerator in order for it to start.
The contact owns a 2014 Chevrolet Malibu. The contact stated that when they started the vehicle all its lights illuminated however it only turned on the vehicle not start the engine. The contact had the vehicle towed to the dealer who diagnosed that the passenger-side wiring harness needed to be replaced. The contact was unable to specify which wiring harness. The vehicle had not been repaired due to parts any longer being in production. The manufacturer was made aware of the failure and opened a case regarding the matter. The parts no longer being in production were confirmed. The approximate failure mileage was 70,000.
The contact owns a 2014 Chevrolet Malibu. The contact stated upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an unknown dealer where it was diagnosed that the failure was associated with the battery. However, the battery was not replaced. The contact stated while driving 35 MPH, the vehicle would not properly shift into gear, decelerated independently, and stopped. The contact was able to restart the vehicle however, upon moving the gear shifter into drive(D), the vehicle failed to respond. The contact then moved the gear shifter to park(P) however, the vehicle rolled away and struck a tree. The air bags did not deploy. There was no injury sustained. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 120,000.
A D V E R T I S E M E N T S
- Katy, TX, USA