This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The ABS light showed on the message center when I started my car to leave for work on a Monday morning so I took my car to green Chevrolet in deridder la. The mechanic looked at the car and said the sensor was bad so they ordered another. After replacing it the light did not go off so they scheduled another appointment to check into the problem again. I took the car back and the mechanic said it was a sensor and would be close to $ 400 to replace it. I paid $200 the first time. So I called GM to ask about the recall that was in place on the same year, make and model as my car. I was told that while the recall was active, it did not include my car because it came from a different plant. So GM worked with the repair shop to lower the cost for the second repair. I paid $115. That as in February 2017. The mechanic at the service center said that they have seen this part being replaced several times and that it needed to be recalled. In April 2017 I was on my way to Missouri for a funeral and my ABS light came on again. I called the service center and was told to bring my car in when I returned home. I called GM again to complain that it was on again. I took my car back into the shop and was told that it was the same problem but a different wheel. Again the mechanic said that the part needed to be recalled. So now I have to schedule an appointment to have the sensor replaced and pay more money. I am writing to ask why the part has not been recalled for all 2014 Chevrolet Malibu. I am paying for a problem that a recall has been issued on while others owners are not. My car has 47,000 miles. It is my primary vehicle. How many times am I going to have this problem? please expand the recall to include more vehicles. Obviously it is not happening to cars from just one area. Thank you
The contact owns a 2014 Chevrolet Malibu. The vehicle was included in NHTSA campaign number: 14V247000 (service brakes, hydraulic). The dealer informed the contact, but made no mention as to why the repair was not completed before the vehicle was sold. The contact was uncertain as to when the vehicle would be repaired. The manufacturer was contacted to schedule an appointment with the dealer. The contact had not experienced a failure. Parts distribution disconnect.
Since I have purchased this vehicle I have had issue after issue with trim, ABS, stability track, heating system, transmission, and wheel bearings. I have had the stability track fixed twice, transmission was leaking (covered under a recall). Wheel bearings in rear both sides have been replaced before 80000 miles. Wiring harness to wheels, the dealer ship had to splice ( I still cant see how wiring harness is not a covered component. For a manufacture based out of a state that has snow, and to provide a vehicle that has a stability sensor that gets dirty because of salt that will error is beyond my comprehension. Same for the default wheel bearings one winter in Michigan and they had to be replaced (also not a covered feature). Trim that blows off on the express way. I lost my window trim and the front black cover. Funny how the 2015 models have a screw in them but nothing for us poor 2014 owners that had an issue. I can purchase a new one at $60 (really its plastic). ABS comes on every time I have an issue with the stability track, which is every winter it gets dirty. Engine light on now so I cant auto start the car, more than likely that will be caused by the glamorous aux battery that was engineered for the lovey auto stop feature that I have no control over. Have appointment with dealership to be ripped off some more.
Braking before potential collision, especially smooth braking, reveals that the driver's seat belt retractor has an inherently and substantially unsafe design. The driver's seat belt has delayed and inconsistent locking, often not locking in braking or locking late. Even when it does lock earlier, it allows too much travel, I.e. 1/3 distance to wheel. Under moderate braking, before enough deceleration occurs to lock the belt, the driver can travel very far forward and it's hard to hold oneself back. Even when ready for that, the force needed is a distraction from what's happening on the road and makes it more difficult to steer. Also, experts have said that being tense during a collision makes injuries worse or more likely. The complainant has tested this many times under straight braking on 25-45 mph roads with the seat as far back as is drivable and the wheel as far away as practical for a slightly below average size guy. Under moderate braking, the belt locked with my head 1 inch from the wheel. If a collision followed, my head would hit the steering wheel and the air bag would deploy at nearly point-blank range to head and chest. The passenger seat belt has an alternate mode activated by pulling the belt all the way out, which activates a retract-only ratchet so it will hold the passenger close to the seat until released. The driver's belt does not have that feature. Suggest crash testing with braking from 70 to 40 mph just prior to collision rather than cruising into the barrier at steady 40. With the 2014 Malibu's restraints, the dummy could easily be 1/3 to fully against the wheel at moment of collision. The person submitting this complaint does not feel at all safe while driving with this defect in the primary driver restraint system. This is a 3-year-old car that has not been in a collision, going by records and professional inspection.
The contact owns a 2014 Chevrolet Malibu. While driving 45 mph, the accelerator pedal was depressed, but the vehicle hesitated to accelerate. The check engine warning light illuminated. The vehicle was taken to a dealer and an independent mechanic where it was diagnosed that the transmission needed to be upgraded. The vehicle was not repaired. On another occasion, when the brake pedal was depressed, there was an abnormal sound emitting from the vehicle. The vehicle was taken to the dealer, but the failure was unable to be determined. The vehicle was not repaired. When shifting gears, there was an abnormal sound emitting from the shifter. The vehicle was taken to the dealer where the technician stated that the vehicle was operating as designed. The manufacturer was notified of the failure. The failure mileage was 14,000.
- Olympia Trails, IL, USA
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The contact owns a 2014 Chevrolet Malibu. While driving approximately 20 mph, the power seized. The vehicle was able to restart after several attempts. The vehicle was taken to the dealer where it was diagnosed that the brake booster and PCM wiring needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,065. The VIN was not included.
Stabilitrak stability control system, anti lock brakes and wheel bearing. 2nd time I have had these lights come on, driving and tracking control kicked in and then the lights all appear. I paid to have it fixed, and they spliced into the wire, not covered under warranty according to care. Yet it is part of wiring harness.
Driving car on the expressway hit a puddle ABS light along with check stabil trak and check break assist system come on, few minutes down the road attempt to break and turn wheel neither work, hit guard rail L, after hitting guard rail another warning light saying service power steering, drive with care appears, took to dealer filed claim with GM to fix body damage for manufactures defect. GM did nothing, blamed issue on whee bearing.
The contact owns a 2014 Chevrolet Malibu. While driving 35 mph, the vehicle was difficult to stop. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact was aware of NHTSA campaign number:14V240000 (service brakes, hydraulic). The VIN was unavailable. The approximate failure mileage was 10,000.
I pulled to a stop at a stop sign. The car went into auto stop. As I try to navigate right the steering lock up on me. This made the car start climbing the side of the road. I tried to step on the brakes and the car accelerated and hit the wall.
Purchased this car on April 22, 2014. At 738 miles the vehicle was taken in for brake issues. Was told that I had to wait at least till the car had 1700 miles on it so the new parts would settle. I read in a news paper article that this vehicle had a open recall on it. I then returned to the service department on May 16 2014. I told the service manager about the recall. He stated that there was nothing in there system concerning this matter. Make a long story short there was a valid recall on this car. I have taken this car back 4 other times for this brake issue. Service department states there is nothing wrong. I still have the intermittent brake issue in which one mechanic agreed that he felt the long pedal on the brakes.. GM states that the car is performing as should. Someone needs to contact the new global safety chief([xxx] ). this sounds like ignition switch drama all over again. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
On 7/8 I went in for a regular oil change. GM told me there was a recall and they set my brakes. My car has what is called an auto stop feature that save fuel. After they fixed my brakes and I drove away my auto stop would not engage at all. I took it back right back on 7/8. they told me they fixed the auto stop. I drove away again for the second time. Auto stop still not engaging. I took it right back. I then called nine days later they said it was fixed but when I got there it had not been fixed and they traded our rental for what they call a drac car. They called me and told me that there was something wrong and they would have to reset the computer completely. They then call back at 3:30 to tell me it was fixed. This was 7/14. I picked it up today 7/15 and auto stop is not working. They want me to keep it a couple days before I bring it back.
The auto stop/start fail two time the check engine light came on took it in two time to get it fixed. When driving it will down shift when I take my foot of the gas.
While driving down the highway at 65 mph an animal began entering my path. Due to the size of the animal I immediately applied the brakes hard. The vehicle immediately jerked the steering wheel to the left and then even harder to the right. Had I not had both hands on the wheel, it is highly probable that control of the car would have been lost when it jerked to the right. As it was, I was able to control the car but this was a scary emergency stop event. I did not have to stop the car and did get slowed enough to avoid an accident -- it was the reaction of the car jerking left and more powerfully to the right that was scary and was definitely not expected. The car has disc brakes all around.
The contact leased a 2014 Chevrolet Malibu. While driving approximately 25 mph, the brakes failed and the contact crashed into the rear of another vehicle. A police report was filed. The contact sustained neck and back injuries which required medical attention. The vehicle was not included in NHTSA campaign number 14V252000 (service brakes, hydraulic). The manufacturer was notified of the failure. The approximate failure mileage was 100.
The brakes felt low and then the low brake fluid warning light and also stability track alarm and the brake light on the other side lit up. I drove a few miles more and the alarms would sound every time I hit the brakes. The car had to be flat bedded back to the dealer. The truck driver looked for brake fluid level, there was no brake fluid at all. I was informed later that the brake fluid had all leaked out the rear caliper. This has not been resolved, car is still at dealer.
1st incident when applying the brake the vehicle would do a extreme pull to the right. 2nd incident 2/24/14 mile 2940 - transmission shuts down after exiting highway.
A D V E R T I S E M E N T S
- Deridder, LA, USA