This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chevrolet Malibu. The contact stated that while driving at 35 mph, the steering column seized without warning. The failure occurred on several occasions. The contact restarted the vehicle but the issue recurred. The manufacturer was made aware of the failure. The failure mileage was 48,000.
Pwer steering stopped for 3 or 4 seconds on a city street as I was making a left turn on to a through street, lucky no cars very close, pulled into a park lot and happened again, lucky no cars close by. This should be recalled, before to late.
I was driving about 70mph on the interstate with the radio and cruise control set and I hit the blinkered to change lanes and the radio and cruise control shut off and I lost power steering for a moment. This happened multiple times. I took it to the dealership and supposedly it was fixed. Two days later it did the same thing. Sometimes if you roll the window up or down it shuts the radio off. Sometimes when you are driving and click the brights on the radio ahuts off and thw entire dash goes black and I lose all power including the steering and the engine revs. Sometimes I will be driving at low speeds in town and if I slightly accelerate the radio shuts off. Once I was at a stop light and I had my turn signal on to make a left turn and when the light turned green I began to accelerate and the car lost all power and died in the middle of the intersection. Too many incidents to go into detail here. Has been at the dealership twice and they say there ia nothing wrong with it. I even called GM directly to report the issue and all they did was waive my diagnostic fee and say nothing is wrong and next time it does it to bring it back. I was on my way home from the dealership and it happened again so I guess I'll take it back again in the morning. Seems like GM isn't going to do anything about this until someone is seriously injured or killed. I have had this car less than 2 months. I keep reading complaint after complaint about the same issues I am having yet no recall and GM acts like this is the first time they are hearing about this kind of problem.
My wife who was 7 months pregnant was driving the vehicle and the steering locked while driving on the highway at 55mph.thank god no one was hurt, also locked at low speed while turning.whent to 2 different Chevy dealers who said they couldnt find a problem. Contacted Chevy usa who advised me there was this type of problem and issued a GM case# 8-1929724465. Dealer grand prize Chevrolet 11701 sw 152 street miami Florida is now trying to charge me for the software repair that GM said would resolve this hazardous defect in their vehicle. Still trying to resolve......
Power steering goes out and steering wheel jerks when this happens. First radio light all go off, then steering jerks and lose power steering and dash lights go off, then flash. This all lasts 5-10 seconds, then everything is normal. Had car to dealer to fix same problem 4 days prior to it happening again. This occurs usually while highway driving and when steering jerks and you lose power steering it is surprising and have almost hit several vehicles while going 55-65mph. Sometimes occurs while driving in town and turning, especially turning right. I have also contacted Chevy and they tell me they are not aware of any of these problems with these cars. Also said they would contact my car dealer and call me back in 2 days. I have heard nothing back from them.
- Oskaloosa, IA, USA
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The contact owns a 2013 Chevrolet Malibu. The contact stated that while driving at approximately 45 mph, the steering wheel seized and the vehicle stalled. After several attempts to turn the vehicle on, once the vehicle was able to start, all the electrical functions malfunctioned. The service stabilitrak warning light illuminated and the vehicle began to shake when being driven. The contact mentioned that the failure would occur when making a sharp turn. The vehicle was taken to a dealer, who was unable to determine the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000.
The contact owns a 2013 Chevrolet Malibu. While driving at 60 mph, the steering wheel seized. In addition, the vehicle began to overheat and then stalled. The contact was unable to restart the vehicle. All the warning lights illuminated. The vehicle was towed to a dealer multiple times, but the contact was unsure of the parts that were replaced; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 60,000.
The contact owns a 2013 Chevrolet Malibu. While driving 35 mph, the electronic power steering failed, which made it difficult to turn the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 38,404.
Actuator did not meet specs it was necessary to replace actuator. This service was done by jim keras Chevrolet in memphis Tennessee. The covering on the driver seat that protects the seat controls has fallen off, the car has no pick up when depressing the excellerator and makes noise as if the transmission is not changing. I went to vincheck pro and there were 7 recalls specifically electrical system software. I bought this car off the showroom floor of Acura of memphis at ridgeway and 385. No one told me of any factory recalls. The money I am spending for this car is already too much and now having so many problems out of a car thats only 2 years old is ridiculous. Thanks for listening.
The contact owns a 2013 Chevrolet Malibu. The contact stated that while driving approximately 70 mph, the vehicle hesitated and powered down as the engine over speed and service power steering warning light illuminated. The vehicle restarted but the failure recurred approximately thirty times. The contact mentioned that the failure occurred only at 70 mph or higher. The contact also stated that when the failure occurred, the doors failed to unlock. The vehicle was taken to a dealer but the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 16,000.
The contact owns a 2013 Chevrolet Malibu. While driving at various speeds, the vehicle would momentarily shut off causing the power steering assist to fail and making it very difficult to control the vehicle. The vehicle was taken to the dealer who was unable to diagnose the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 33,000.
While driving at night went to roll up power windows which in turn caused my headlights to flicker and all dashboard instruments including radio to temporarily stop working. Subsequently gets worse which each occurrence. Last occurrence automatic headlights came on and subsequently caused loss of power steering and airbag light illuminated. Gratefully was able to retain control of car. Since first occurrence it has happened at least six times and seems to happen at night or while headlights are on.
When driving on the highway, the car never drives straight, always veering slightly left or right. The steering wheel sticks when you try to correct. It takes a significant effort to move the steering wheel. When the wheel finally moves, it has no resistance and over corrects. I drive 70 miles a day on the highway, and it does it every single day consistently at speeds over 45. The car goes all over the road and is dangerous. I look like a drunk driver and people try to get away from my car when I'm next to them. Conclusion: It's dangerous; someone is going to get killed eventually; Chevy is aware of the defect; NHTSA is also aware of the danger, but no recall? Chevrolet and NHTSA are going to be responsible for that death. Get a recall on it.
2013 Chevrolet Malibu. Consumer writes in regards to vehicle steering system issues. The consumer was informed by three different dealers, the steering must fail, before it can be fixed.
Letter from congressman jolly on behalf of constituent re an issue with 2013 Chevrolet Malibu that General Motors will not recall (attn: Brenda frantz) the consumer received a letter from GM regarding potential problems with the steering. The dealer informed the consumer, it was not recall, rather an extended warranty was being issued on the part, if it the part should fail within the next ten years.
Cleaning out the trunk discovered no spare tire. Only sealant air compressor. How stupid. Was not informed by the dealer, who obviously knew they would lose a deal if customer informed. This is a big time scam and cover up. I can see real trouble if I have a blow out! stupid!!!
The car engine stalls, locks go up and down, panel lights go out, power steering is disabled, RPM gauge revs up to 7000+, then engine comes back on. This has happened multiple times nearly causing crashes and causing extreme anxiety. The service department says no error is stored on the car computer and they cannot duplicate the incident. After 2 days in the shop, I got my car back, drove 378 miles and the incident happened again. It has occurred with every member of my family. I want to be taken seriously or I will contact an attorny before someone gets injured not afterwards.
Steering became stiff with slippage when bearing left or right. Took it to dealer in savannah where purchased. Was told this was an issue for quite a few people. Power steering motor was replaced. Also had an issue with heater vents blowing hot air even when turned off. Happened on start up several times. Dealer said computer had to be reprogrammed. Had a flat and side of tire had a hole. The kit in the trunk (instead of an actual tire) was no help at all. Had to call aaa for a tow. Had to buy an after market rim and tire so I would have a spare. The dealers sell them at around $500. I am so disappointed with this car.....Chevy has lost a loyal customer due to their greed and the dealer in savannah will never get any business from us for selling us a car that they knew had issues.
A D V E R T I S E M E N T S
- High Point, NC, USA