This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The electrical system will randomly shuts down. Usually starts with the entertainment console, and progresses to the power steering, and eventually a full power shut down. Stationary or while driving, doesn't matter, complete shut down. Vehicle does restart as if nothing happened. Dealership and GM no help. This problem has been ongoing since 2018 with multiple dealership services, and 2 seperate complaints to GM. 2 near miss collisions due to power steering loss.
The contact owns a 2013 Chevrolet Malibu. While attempting to drive the vehicle, it failed to start and all the warning indicators illuminated. The vehicle was jumpstarted by the contact's spouse and driven to the contact's residence. The contact took the vehicle to an auto retail store and an unknown Chevrolet dealer and was informed that a new battery was needed. The contact purchased a new battery; however, a week later, while driving approximately 30 mph, the vehicle lost power, all the warning indicators illuminated again, the steering wheel became difficult to turn, and the vehicle did not stop when the brake pedal was depressed. As a result, the contact rear ended a bus. The contact sustained bruising and soreness to the arms, neck, wrist, shoulder, and back that required medical attention. A police report was filed. Afterwards, a message displayed indicating that the vehicle was losing power and it would not hold a charge when it was jumpstarted. As soon as the jumper cables were removed, the vehicle stalled. The vehicle was towed to the contact's residence and was later taken to Chevrolet of homewood (18033 halsted St, homewood, il 60430, (708) 251-4692). The dealer stated that they would not diagnose the vehicle until the body damage was repaired. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,009.
Instrument panel powers off while driving, says service air bag, service tire monitor system, service theft deterrent system. Radio powers off also with message that says lost communication with telematics module. Air conditioner powers off also. Last from anywhere from 1 min to 20 mins. Not showing speed odometer, gas, or rpms on dash board. Happened to me about 20 times in the last month while driving, feel the need to have something to be done after researching they have alot of complaints about this same problem
19 August 2019 on this day twice I experience loss of power on the vehicle and power steering. Luckily I did not hit any cars. Was driving below 35 mph the first incident is when I came to a red light the radio turn off first then the car felt sluggish and the engine shut down lost control of everything and was coasting. Vehicle gain power by it self and resume operations. During every light I stop it felt like it wanted to lose power. Came to a parking lot driving around 5 mph completely the car shut off first radio and then whole vehicle this time it did not gain power by it self. Had to place the vehicle in park turn the key off and restart it was able to park it. After reading here seems a lot of people are having this issue an immediate investigation should be open because this can possibly happen in the highway if I lose control power in the power steering I could potentially crash of get hit by a car. Call GM and they said they do not have a bulletin ask them for an address to submit a formal complaint and was given one. I don't think GM cares hopefully you guys can look into the issue and get and answer as to why is happening consumers should not have to pay a diagnostic fee and not get answers
The charging system went completely dead while driving. I had no power steering everything went black no speed, no lights, I couldn't even turn on my hazards while I was sitting in the middle lane of the interstate hoping I wouldn't get killed because of this. Why is there no warning to let you know your battery and charging system is dead. Why is this not a recall from Chevy? please advise.
- Grain Valley, MO, USA
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Using turn signal or power windows the vehicle dies and quickly restarts. All power is lost momentarily. Happens when battery voltage is below 13.5 volts. Loss of power steering almost caused an accident twice. It was not wet out or raining, had been dry for several days so weather does not seem to be triggering the issue. Service stabil trak warning also flashed in and cleared upon power disruption.
Coming home from work on 8/6/2019 traveling down md-210 highway, with car motion, the radio cut off and then entire car shut off. We stopped at a red light, so my husband took the key out of the ignition restarted the car and we traveled home. This is not the first time, we had our car checked at our mechanic's shop but at the time he could not determine what the issue could be and could not duplicate the issue. This is not the first time, the radio cuts off, instrument dash lights, cuts off and the the power steering shuts down just for a couple of seconds, it happened when we traveled to work, my husband turned the steering wheel right to get on the highway, the radio went off for a few seconds then it came back home. This is very dangerous and god forbid if this happens while car in motion on a green light it could kill someone. Please recall this vehicle asap.
Since I got the vehicle used from a dealership about 4 months ago it has an intermittent stalling problem where during city driving the car will randomly stall without warning while in drive or reverse at a slow and normal idle meaning the cars not moving example would be sitting at a traffic light, stopping at a mailbox or going through a drive thru or even coasting in reverse out of a driveway, I have had the car into 3 different dealerships and they have done multiple things and cannon seem to fix this problem.
While driving my car shot off temporaily causing my steering to lock nearly causing an accident. It has happened a few times in the last week. The only warning is the radio shuts off. Very dangerous and reported in many forums.
While driving, the dashboard instrument cluster will intermittently turn off and then back on.this happens irregardless of speed, temperature, passengers, turning, accelerating, etc. This issue has been brought to the attention of ase certified mechanic in my neighborhood who instructed that it was a faulty wire that there was no replacement for yet. After searching the internet forums, and other mediums, this seems to be a pretty common occurrence. Plan to take it to the dealership within the next couple months as long as the problem does not worsen. I fear that driving with my infant one day that the car will completely lose power or shut down or worse, causing an accident and injury to myself, my child or other drivers. Current milage is 76,500.
A few times that I have been driving my car, I have experienced issues with the car turning off and losing power steering and control while in motion. The whole car turn off and wheel locks up, preventing me from being able to control the car. Countless searching through forums led me to find many people who have experienced the same issue. And from the forums, many claim the reason for these problems happening is faulty battery cables that GM that doesn't want to admit. This is a safety issue because I have had my car turn off while driving on the highway and in the city. And I'm not the only experiencing this issue. It's widespread among 2013 Chevrolet Malibu's. here is a link to one of many forums taking about this issue: Https://www.cargurus.com/cars/discussion-T33502_ds916791
The contact owns a 2013 Chevrolet Malibu. The contact stated that the previous vehicle owner had the vehicle repaired per NHTSA campaign number: 13V173000 (electrical system). The contact stated that the electrical warning indicator illuminated and the previous owner had the vehicle serviced at an unknown dealer. After purchasing the vehicle, the contact stated that the electrical system warning indicator illuminated again. The manufacturer was made aware of the failure and did not assist. The dealer was not contacted. The failure mileage was 62,000.
The contact owns a 2013 Chevrolet Malibu. While driving various speeds, all of the warning indicators begin to flash sporadically on the instrument panel. The contact took the vehicle to an independent mechanic who diagnosed that the wiring harness under the driver's seat caused the failure. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was 118,000.
The contact owns a 2013 Chevrolet Malibu. While driving at an unknown speed, the instrument panel blacked out without warning. The panel illuminated again after 40 miles of driving, but the failure recurred three times. The contact called weber Chevrolet at 314-485-9902 (located at 12015 olive boulevard, creve coeur, mo 63141) and was informed that there was no recall. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 68,000.
I am or have experienced similar problems related to multiple recalls for my 2013 Chevy Malibu, yet I when attempt to get the repairs for the recall I'm told they're aren't any connected to my VIN. If that's so, then my VIN[xxx] and others like it should be added to the recalls. My Malibu has been or is experiencing the issues brought up in recall #'s 50490, 50491, 13136, and 12212. Now why am I stuck having to pay out of pocket for things that are known in a recall. This is very disturbing to me. Going forward, should I succeed in getting this recall accepted, I don't need to here that it may be out of warranty. That wouldn't be fair either. As the prior owner couldn't have had the work done as a recall because the VIN wasn't in the system in time to be done before any restrictions or warranty expired.as I am making this complaint, I am in the process of getting the repairs done and would appreciate being reimbursed for all expenses incurred. As I wait for a favorable response. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I recently paid my vehicle off and I am experiencing several electrical issues. The emergency brake went out and "service emergency brake light is on". there's no connection. When I hit a pothole in the road while driving, my radio screen blacks out. Then I can hit another bump and it comes back on. When I park, my ignition does not release my key. I have to turn the steering wheel several times and put it in drive then back in park several times to get the key to release. After doing this several times my key broke off in the ignition and I was stranded and had to walk home over two miles. Has anyone else complained of these issues with the 2013 Malibu? I couldn't pass my recent safety inspection due to the brake issue and I was inconvenienced again as a result of these issues.
The contact owns a 2013 Chevrolet Malibu. When the contact attempted to start the vehicle, the key turned in the ignition; however, the vehicle did not start. The vehicle was jumpstarted and driven to an independent mechanic who determined that the camshaft failed and needed replacement. The vehicle performed normaly for a week, but later would not start again. The vehicle was taken to the same independent mechanic who determined that the variable valve timing intake and exhaust failed and needed repairs. The vehicle was repaired both times. The mechanic also stated that the wiring on the battery was done improperly. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 89,080.
The car will randomly lose power and die while running and in motion. It starts with the radio going off, then all the dash lights flash off and on and then the vehicle will suddenly stop. This has happened 3 times over the past week and is a very dangerous situation. It happens when driving below 40 mph
A D V E R T I S E M E N T S
- Tucson, AZ, USA