This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chevrolet Malibu. The contact stated that he had taken his vehicle to the dealer for a repair on the failure he was experiencing that was related to NHTSA Campaign Number: 20V764000 (Suspension) however, the dealer informed him that the repair could not be performed due to the extensive corrosion underneath the vehicle. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage 120,000. The consumer declined the offer letter and instead requesting a replacement vehicle.
The contact owns a 2013 Chevrolet Malibu. The contact stated that she had taken her vehicle to the dealer for repair on the failure she was experiencing that was related to NHTSA Campaign Number: 20V764000 (Suspension) however, the dealer informed her that the repair could not be performed due to the extensive corrosion underneath the vehicle. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was 100,433.
- Charlotte, NC, USA
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- Richmond, TX, USA