This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chevrolet Malibu. The contact stated while her son was driving 30 MPH, the electronic power steering warning light illuminated, after which the contact became aware that the electronic power steering was not functioning properly. The driver was able to pull to the shoulder of the roadway and after restarting, the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The electronic power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electronic power steering control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 153,000.
The contact owns a 2011 Chevrolet Malibu. The contact stated while driving at approximately 60 MPH and turning the steering wheel to the left to enter the left lane, the steering wheel was difficult to operate. The contact used extra effort while turning the steering wheel to keep from crashing into the highway barrier. The contact stated no warning light was illuminated. The contact was able to exit the highway and stopped the vehicle. The contact turned off and restarted the vehicle and the power steering functionality returned. The contact stated that later in the day the failure reoccurred. The contact repeated the process and the vehicle regained power steering functionality. The contact stated that the failure reoccurred a third time however, after turning off and restarting the power steering functionality had not returned. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the power steering torque angle sensor needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the seat belt warning light was illuminating with the seat belt securely buckled. The contact stated that the seat belt warning light was illuminated with the seat belt buckled. The manufacturer was not informed of the failure. The failure mileage was approximately 89,000.
My power steering Stopped working 4 times in the middle of the road all the power steering lights came on the dash Yes it is available for inspection It is a huge safety problem because the steering wheel stiffen up all of a sudden and u cannot move the steering wheel while driving, i had to stop my car in the middle of the road to avoid collision. I know it had a recall few years back so i took it to Regal Chevrolet dealership in Lakeland but they dismissed me saying Chevrolet wont pay them for this. It happens all of a sudden out of nowhere and it never shows any symptoms prior.it first appeared few years back.
There wasnt an incident, but the power steering went out in my car and its a problem that the manufacturer knows about so i believe it should be a recall. I had the mechanics at Firestone look at my car and they told me that it needs a lower steering column bracket and motor assembly along with the torque input sensor. The service light came on when the power steering went out the light on the dash says Service ESC Power Steering.
- Tucson, AZ, USA
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Power steering stops working while driving at highway speeds. Power steering light illuminates on the dashboard. When this happens, it is barely possible to steer car to the side of the road to prevent accident or injury. Other than brakes defects, this is the most serious safety concern there is.
The contact owns a 2011 Chevrolet Malibu. The contact stated while driving 40 MPH, the steering wheel pulled to the left independently. The contact pulled to the side of the road and restarted the vehicle. The steering control warning light was illuminated after the vehicle was restarted. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to a faulty electronic steering assist motor. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 91,000.
While driving, my vehicle will abruptly lose power steering and the wheel will lock up. I am unable to turn my steering wheel. I have to stop my vehicle and turn off the ignition in order to the power steering to work properly. This only last for a few minutes and then it will happen again. This is dangerous and I have had to pull over on the highway to stop and start my vehicle. This first happened in March 2023. Also, my vehicles shows a SVC notification on the dashboard. And the tire pressure sensor is always on even with inflated tires. Lastly, my auto start does not work.
Power steering keeps failing. Steering wheel shakes. Power steering light with the ESC Service light come on. If I turn the vehicle off and back on again, Sometimes the power steering will work again.
The power steering light came on on my car after driving on the highway. Pulled over turn car off and on then sign went away. Two days later the power steering and esc light came on and then it went away. Took it to Holm dealership and they requested I change the outer tie rods and lower control arms. Made them changes and the power steering still twitches. This can be a deadly situation if this aint figure out. I don't feel like I should pay all these fees to try to figure the cause of this. Everything I read come up with this electrical power steering sensor.
The contact owns a 2011 Chevrolet Malibu. The contact stated while driving at an undisclosed speed, the vehicle inadvertently stopped without depressing the brake pedal. Additionally, the contact stated that while making a sharp left or right turn, the vehicle stalled. The contact was able to restart the vehicle. The power steering assist warning light, the check engine warning light, the ESC warning light, and the traction control warning light was illuminated. The vehicle was taken to Napa Auto Parts to be diagnosed. The contact was informed that the power steering pump needed to be replaced. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 200,000.
I have bought multiple Chevy Malibu manufactured in the 2008-2012 year range and I have experienced the same problems on all of them. The first one is almost everytime I remotely start the car and begin to drive the electric power steering feature goes out until I park the car and restart it. Another problem I-??ve been experiencing is the the passenger door malfunctions and does not open from The inside or outside even though the locking system is working properly. Upon looking online I have also seen there-??s been a good amount of people reporting the same problem
The contact owns a 2011 Chevrolet Malibu. The contact stated while driving 35 MPH, the steering wheel started to jerk. The contact stated that the electric stability control (ESC) off warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the electrical pump to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 179,000.
I was driving on 2/5/23 when my car started making a ding sound and the steering wheel locked up. This begin on 1/20/23. There has been 4 incidents with the steering locked while driving. Once results in someone almost getting hit on the side walk as I was turning in the back parking lot. Twice turning left on to my street and once driving around a curve almost hit another car in the other lane.
The contact owns a 2011 Chevrolet Malibu. The contact stated that upon starting the vehicle, the power steering assist intermittently failed to operate as needed. The contact also stated that the check engine warning light illuminated. The dealer was notified of the failure and informed him that a diagnostic test needed to be performed to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 135,000.
The contact owns a 2011 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact self-diagnosed the vehicle as having a steering torque sensor failure. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 182,000.
Power steering failed and locked up the steering wheel. Had to stop car mid road to restart car. Car no longer has any power steering. This is a very dangerous issue!
Power steering fails when driving. Upon restart of the vehicle, power steering comes back and will go off randomly at a later point. Symptom is felt more frequently at lower speeds and less often at high speeds, but still happens. My car is available upon request for inspection. My safety and other's safety was put at risk because it occurred a few times while driving on highways. The problem has not been reproduced or confirmed by a dealer or independent service center because I refuse to pay out of pocket for an issue that should be covered under a recall. However, a quick YouTube search will show that the symptom is wide spread and the public is not aware that it is a known issue to GM. There were no warning lamps, messages or other symptoms of the problem prior to the failure. Symptoms have been identified as part of a GM Special Coverage 15356. The issue is that mass dissemination of this information has not reached the public. Owners of this vehicle, who are now just experiencing this issue, are not included in the special coverage because it expired at 150,000 or May 10, 2021. As an active duty service member, if any letters were sent, they were delivered to my home address and not my physical address, therefore if any attempt was made to contact me or my family would have been futile. Just like many consumers, I only track recalls and not special coverages.
A D V E R T I S E M E N T S
- Georgetown, SC, USA