This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chevrolet Malibu. The contact stated that while his daughter attempted to drive, the steering wheel become difficult to turn. The power steering service ESC warning light illuminated. The contact called jones Ford dealer, (510 florence rd, savannah, tn 38372, (731) 925-4018) and informed them of the failure. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Saturday around about 2 pm on 2/2/2019. In vehicle traveling in left lane on highway 72. Vehicles were at complete stop at traffic light. When the traffic light changed and the vehicles began to move about low mph to gradually flowing with moving traffic. I removed my foot from brake my vehicle initiated an acceleration. It seemed strange since the vehicle completely stopper on a slight incline. My vehicle propelled without the help of acceleration as traffic were at low mph. My vehicle suspension changed in steeling off into the median from left lane going down hill unable brake or to control the steering. It happened suddenly hitting the raised concert median my car and I went airborne. Injury to my head, aggravated neck cervical, spine, hip and legs. Airbag failed to deploy vehicle totaled. The on-star failed to operate. Thank god for dispatching his angels around me. And thank god for on the scene angel and angels. Stayed with me and called for help. I had paid my car off 2 years ago. The dealership sent me a letter that they had a buyer for my vehicle. Unbeknown to the dealership car was totaled. With in the last year I have see Chevrolet cars and trucks manufactured more and more defective vehicles. Failure to keep the consumers safe is bad business based on advertisement safety hazards that causes premature death. Communication to the consumer safety is just as important informational to the media about recalls defects warns proactively speak volumes about the manufacturers and their defective product. Customer services is key to safe lives matters on the street and in my vehicles manufactured and dealership we the people can count on you!
My mother"S 2011 Chevy Malibu ltz has had a recurring problem concerning dash lights. It is quite common for us to be driving down the road and all of a sudden, there are no lights within the gauge panel or stereo face panel. Sometimes the lights will only dim, others they go out completely. On other occasions the lights don't come on at start-up and may turn on at some point, 10-15 minutes down the road. We've called the dealer the car was purchased from, starling Chevrolet-Cadillac to report these issues, only be told to bring the vehicle in "when it was happening", by the time we would get half way there, the problem stopped and the service writer says come back when it's happening. We've wondered if this could be related to the electrical issues for which Chevrolet sent out the extension of the warranty to 15 years or 120,000 miles. Another issue we've had relates to the older power steering recall. We've had the car in to starling Chevrolet twice that they have replaced the power steering pump. The problem I have concerns the un professional work of the mechanic who performed the service. While having tires replaced a couple of months after the power steering replacement, we were shown the way the starling Chevrolet mechanic had beat the devil out of the cars' under carriage. It's absolutely unforgivable for a Chevy dealer to cause this kind of damage while performing a recall service!!! finally, is the first problem we incurred with starling. During the original test drive, the dealer's salesman proceeded to toss a drive-out tag in the rear of the car during which they damaged the paint. My brother tried to stop the salesman from using this tag hanger when he saw the unguarded magnet hanger, but the dealer rep wouldn't listen. It tooky a month to get the paint fixed and only then after Mr. Starling got involved. The dealer changed hangers as a result!
Buzzer sounded, red light flashed power steering service. Then I had trouble steering and had to fight to make turns. Hurt my arms. Vehicle had just begun moving and the minute I touched the steering wheel it wouldn't move. If I put all my might into the steering while moving, I could turn corners, but it hurt. Stayed stable going straight.
- Elysburg, PA, USA
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Loss of power steering, dash says no power steering and ESC disabled, engine still runs typically when dong parking lot maneuvers. Shut off engine, restart no issues. It repeats with same results.
Takata recall. As I was leaving work, making a right turn, my steering wheel jerked to the left and locked. While still driving, I managed to turn the steering wheel just enough for me to pull out of the road and into a parking lot. When I stopped the car there was a message on the dashboard that displayed 'power steering'.
While driving and stationary the inside lights blinks, the power steering cane on twice and I have my seatbelt on the light indicator comes on while the it's connected
Takata recall. I have recalls that Chevrolet not picking up. All the recalls are happening to my car. When it rain the traction system light comes on, my lights bulbs constantly go out, my cigarette light starked fire. When turning a curve my car halts or stall and jerk. There are so many things going on with the car that I can explain. When it rain my car pulls or goes off road I have to drive really slow because I am afraid that I will loose control of the vehicle do the braking system etc.
My vehicle is at an auto shop been there for a week and a half to repair the clunking noise in the steering column but the motor and module for the electric steering assist is seizing up which would be dangerous to turn in traffic. I already spent enough time and money on parts and labor. This is nothing I have done to the car only had for a year. I need your help! this should be a recall issue! or send me a new motor and module for this car please. You guys can at least do that. I love the car but this is a problem. 2.4L electric assist. The steering column is fine just need the motor and module. Thank you for your help!
The power steering was lost as I was driving my vehicle in a city road. I was driving approximately 25 miles an hour on a straight road, not turning at the time. The service ESC light came on. The car jerked to the side, which was terrifying with my two young kids in the car. This repair was covered under the GM bulletin 15356 and the dealership replaced the eps motor and torque sensor. However, since having the work done, the mechanic informed me that my steering column is now bent. As I have not been in any accident, this could only be from the impact of losing my power steering. I feel like this repair should be covered under this special bulletin as well. This power steering failure jeopardized the safety of my family and this should be made a full recall covering all the steering components to the 2011 Chevrolet Malibu. I would like to be reimbursed for what will be over $700 to fix the issue caused by this power steering failure.
My girlfriend was driving my car home from the doctors and all of a sudden the power steering went out. It cause her to hit the curb and possibly do more damage. She was only doing 30 mph on a busy street. I have a date with a dealership on the 27th of March 2019 to wait for the verdict of what there going to say. I have read alot of the post on here and have seen that it is a common problem. I also have a problem with my headlights going out I have changed them several times with different brands and they continue to go out. I have to run with my high beams on because the lights keeps burning out. This is cause and safety issue and could involve points on my license if pulled over. This is critical since I'm a cdl driver. The steering could cause death if traveling at a higher speed. GM knows about the problem and if public isn't notified that it's faulty could also involve a lawsuit.
On Friday morning, March 22, 2019 while driving my power steering was lost. The power steering ESC message came on. By the grace of god I was able to get the vehicle to safety.huffines Chevrolet plano replaced and programed steering torque sensor for $590.18. The mileage on the car was 154,257 so the #15356: Special coverage adjustment - loss of electric power steering assist - (Aug, 2015) document id: 4259502 which states 10 years or 150,000 miles did not apply.
'power steering recall ' my power steering on my 2011 Chevy Malibu went out. It is over $ 1000 to get ot fixed on my own and its causing me to miss work as well as other places and things I have a obligation to attend. When the incident first occured, I was driving over 60 mph putting me as well as other passengers at risk for being extremely jarmed. I took my car back to the original car dealership and there os nothing they could do pr wanted to do. I can not drive a care that I've been paying on because pf the recall and I dont know what to do. Please help.
While drinking the car the steering quits working almost causing me to be in an accident with my children in the car, the warning light came on saying electronic steering control was the issue. I take it to a shop and they tell me the Malibu, G6, and Impala always do that and that there should be a recall placed on it, & it is either the electric steering motor or the tourqe shaft sensor. They said there have been people in accidents which resulted in death due to this issue. Could you please check into this please as I am afraid to drive this even after the $1500 for repairs are done. I am a single mother and cannot afford to buy another new car. This is very scary when this goes out especially with children in the car. I have a video of what the car does when you start it up when the steering goes back to working. It does this while driving or sitting stationary. When looking on a Chevrolet forum there were thousand of people this has happened to with numerous causing accidents.
The contact owns a 2011 Chevrolet Malibu. While driving approximately 40 mph, the traction control system warning indicator illuminated and the steering wheel became very difficult to turn. The contact stated that the failure began approximately a year ago and was worsening. The vehicle was taken to four different independent mechanics, but none of them could resolve the failure. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 119,000.
A D V E R T I S E M E N T S
- Savannah, TN, USA