The contact owns a 2010 Chevrolet Malibu. The contact stated that while idling at a stop light and attempting to make a left turn, the steering wheel became difficult to maneuver. The contact turned off and restarted the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering torque failed and an unknown piece from the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the warranty was expired and to take the vehicle back to the dealer. The failure mileage was approximately 236, 574.

- Newark, NJ, USA