This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
TL * the contact owns a 2010 Chevrolet Malibu. The contact stated that while driving 65 mph, the steering wheel seized and the brakes engaged. The contact mentioned that the ESC and the ABS warning lights illuminated. The vehicle was taken to the dealer where the failure was unable to be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 90,000 and the current mileage was 101,000.
I would be driving and the car steering wheel will lock up and the car would cut off sometimes. Setting at the traffic light the with foot on the breaks the car feels like its going to take off even when its in park driving on the interstate it would slow down by it self and then speed up. Took it to the dealer 3 times they said they could not find any thing wrong ones said I just needed a battery tried to sale me one for $268 I end up buying one from a auto store. After that went back paid them $542 for services and the car still doing the same thing. Look like they have a recall on the 2010 Malibu with the recall number 93696 on the power train automatic transmission gear the position indication but they said that's not my vehicle said they have had no recalls on the 2010 Chevy Malibu lt. Engine light comes on ESC light comes on some other 3 letter alphabet light comes on. Wheel traction light comes on all the time if it reads the front driver tire is low when you check it it's the rear passenger tire that's it reading all indicators are wrong. I'm still making payments on a car that I am afraid to drive if I trade the car in then I would be upside down paying for that car still. They are the ones who put the car together so they should figure it out. I know they are aware that somethings is wrong they just don't know what to do. But keep telling me to bring it back mean while they just keep making money off of me, and the car still not running right this need to be address before someone else get seriously hurt or killed, driving these defected Chevy vehicles. They need to recall the whole car or replace them. Look like Chevy made a lemon that they can't fix are want fix.
In December of last year and January of this year I had sporadic problems with the power steering unit in my vehicle. My vehicle is a 2010 Chevrolet Malibu. In particular, I had difficulty starting the vehicle and maneuvering the vehicle whether it was in park or drive. Once I started the vehicle I would get a flash message on the dashboard telling me to check the power steering and I was unable to drive and/or turn the wheel on the vehicle. This happened on a number of occasions. I had the problem fixed. The work that was performed on my vehicle, included replacing the entire steering column due to a bad torque sensor. I paid for the repair and am seeking a reimbursement given the fact that other customers are being compensated for similar problems. I understand the 2009 vehicle is recognized as being affected, but not the 2010.
I own a 2010 Chevy Malibu. My previous complaint number in the NHTSA data base is 10575915. This is an update to the well know intermittent electric power steering (eps) loss for recall bulletin: 14116. However this bulletin only covers up to 2009 Chevy Malibu. I own a 2010 Chevy Malibu with the defective electric power steering issue. After a phone call and waiting several days for a return call from GM help desk I called back and was informed to bring my car to a local Chevy dealer to confirm that I have this same electronic power steering issue. It was verified that I do have the same issue that thousands of cars are being recalled about. It was highly recommended that I do not take the car off the lot without getting it repaired for the reason of a safety issue losing power steering. I did object to this repair but was assured by GM support that a bulletin covering my 2010 Chevy Malibu would be coming out at the end of the month and I would receive a reimbursement form. Hesitant, I did do the repair of $996. After a week of calling GM support with escalating my situation and many unreturned phone calls I was persistent in calling back. Unfortunately even though this is the confirmed issue as the recall bulletin 14116 for the defective power steering that is covered only until 2009. My 2010 is not covered and there is no recall bulletin anyone is aware of that will cover this issue for the reason my VIN number is not covered. I was told it could take years, if it ever will happen at all. This is highly discouraging that it was officially verified that I have the same eps issue that thousands of cars are receiving repairs and my car is not covered because of the year and VIN number. Even more discouraging is that GM will not stand behind their product in this issue. Why did we ever bail this company out with taxpayer money" too big to fail" too big to care!
Was driving a curvy road when a digital warning on the column sounded and the power steering went out, and it was difficult to negotiate the curve. I checked went a got the steering fixed at a dealer ship and then found out that there had been a recall issued for the 2008-2009 Malibu, the 2009 and 2010 HHR and the 2010 cobalts but not the 2010 Malibu.
- Shelbyville, IN, USA
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I started my car to back up and the service ESC indicator came on and then the service power steering came on. I had no power steering. I tried backing up but could barely move the car. I ended up shutting the care off and restarted it and the power steering came back. This went on for a day or so. Once while driving the lights came on and I had no power steering. This could have cause an accident while driving. Luckily I was on a straight part of the high way, with children inside. I cannot understand if there are recall on all models prior to my 2010 and this is an ongoing problem why doesn't GM extend the warranty or pay for this. It is costing me $700 to be fixed. The entire steering column is being replaced. My car has been in the shop for over 14 days. This is so wrong and I will never ever boy another GM car!
Power steering warning plus the check electrical system came on when we started the car, and the steering would not work. We were at the time in the North Carolina mountains. We turned the ignition off, tried again, and the power steering returned. Nonetheless this made for a scary trip down mountain roads. This failure did not occur again for several months. Then in the winter of 2013-2014 it began to happen more frequently. In April 2014 we told the Chevrolet service advisor who said to bring in the car while the steering was not on power. So we did with difficult steering in city traffic. The advisor diagnosed steering column failure. GM has offered to pay part of the price of repair. This offer came after extensive conversations with GM and the local dealer with whom we have done a significant amount of business.
I was driving on the expressway 70mph and my power steering alert came on and my power steering went out. I exited the expressway and stopped at a gas station turned off the car and when I turned the car back on the power steering worked again. However, the incident occurred 3 times the next day on my way home from work (however not on my way to work that morning). Each time I had to pull over and turn the car off and on again. Took the car to the dealership and had to pay over $600 to have my steering column replaced. Now there is a recall for several of the previous models of the Malibu, but not my 2010, although I did experience this same problem. I purchased my 2010 Malibu in November of 2009. If more information is needed please feel free to contact me.
The contact owns a 2010 Chevrolet Malibu. The contact stated that the steering wheel locked without warning while driving at various speeds. The contact had to turn the steering wheel left and right while restarting it to regain the steering wheel function. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer stated that the vehicle was not included in NHTSA campaign number 14V153000 (steering). The failure and current mileage were 97,000.
On March 24,2014 as I was turning the corner making a left turn and my power steering went out, luckily the car that was ahead of me was able to move. I went up on a curb because the steering wheel locked as I was turning. I took the car in to gorden Chevrolet in garden city on the following day March 25,2014 they verified my concern, they inspected and found internal fault in the electric power steering motor and module. Necessary to replace steering column and control module $1259...this car needs to be a part of the recall list also, I am so upset that my car was not included because now after I paid my car note last week I have to figure out a way to get my car fixed. Really GM"?"
I started the vehicle and began to backup. The vehicle suddenly lost power steering. I put the vehicle into "park" and then immediately turned the vehicle off and then on again and the power steering function returned and functioned normally. This has happened on (3) occasions. I took the vehicle to my local Chevrolet dealer, but they said that they could not replicate the problem. I submitted a complaint online on (3) occasions to GM, but they never responded. I'm surprised that this vehicle is not included in the recent recall concerning loss of power steering. Ps... sorry, but I don't answer phone calls that are not familiar.
Driving in very busy city traffic and I almost wrecked because the power steering went out. I drove it home but it was very hard to make a turn. This was very scary and I pulled it up on computer and I see people have been complaining they had the same problem with this car and year. It cost me $ $823.63 to get the steering column fixed and recalibrated.
So GM recalls the steering on 2004-06, 08, 09....I have an 2010 that has the same issue that is happening with the steering. I fortunately knew what to do when I lost my power steering doing 70+ mph on I-39. I ended up paying over $500 to have my steering fixed and that is just for one of the sensors...what about a recall on all the cars that have this system"???"
My wife was driving and the power steering just stoped functoning and became very hard to steer she was able to pull into a store and after a time restarted the car and it was fine. G.M. has a recall that started on 3/31/14 on 2007, 2008, 2009, Chevy Malibu but not on 2010 Malibu I checked with the dealer they said that their have been many other 2010 Malibu with this same problem. We are older 65 and 67 and cannot afford to pay for a repair hope there is not a accident.
The contact owns a 2010 Chevrolet Malibu. The contact stated that the power steering warning light illuminated and caused the steering wheel to enter into manual mode. The contact stated that the steering wheel became difficult to turn. The dealer performed a diagnostic which located the failure at the electric steering module and sensor. The dealer advised the contact that the vehicle was not included NHTSA campaign number 14V153000 (steering). The approximate failure and current mileage was 83,696.
At first I lost power steering when traveling high speeds on the highway. Now the power steering fails with just short trips around town. This is a huge safety concern, especially for my wife. She does not have the strength to turn the wheel at slow speeds. I do not want to pay accident surcharges on top of the repair bill for this issue. This power steering issue is documented all over the web and affects many models that have the electronic power steering box. There is a problem with the electric power steering box related to the electronic stability control (ESC) and the steering wheel position sensor. The steering wheel position sensor cannot be replaced at this time (or maybe never). The entire steering column must be replaced. This is at a very costly expense when a cheaper repair is an option. I researched a car owner who had to replace the steering column three times due to failure of the position sensor and there is no recourse for us consumers. Every 20,000 miles after warranties were expired. I am [xxx] years old and have only owned american made cars, just about all GM products. If this issue does not get resolved in a professional way I will be going to the Ford product. I hope I will not be forced to the foreign cars for the reason I will not return to GM if they do not stand behind their products. I am optimistic at this point I can remain a happy GM consumer. I research I have found the MINIcooper had the same issue of power steering failure. They stood behind their product and offered a 13 year or 200,000 mile warranty on the power steering module. www.norcalminis.com/2013/05/MINIpower-steering-pump-warranty.html this would be a very wise choice to offer this solution with the recent of the recall with the ignition shutting off while the car is operational causing fatalities.
The power steering will stop working and across the information center screen will scroll "power steering malfunction, service ESC". while driving you can feel the steering wheel jerking from side to side, and when stopped you can release the wheel and visually see the steering wheel jerk from side to side. I called my local Chevrolet dealer about the issue, and they said that they know exactly what the problem is because of the number of calls they have received on other Malibu's showing the same issue. I was told that they would have to replace the column and it would run approx. $900. I was also told that they had the same issue in the models 4-8 years prior to mine and that they were allowed to fix those per GM. If the issue has happened before in the same model of car why wouldn't that fix be grandfather for future model years if suffering from the same issue? the issue I was told is from a faulty steering wheel angle position and torque sensor.
The power steering keeps going out...it has gone out on me as I was turning a corner and I went into someone's yard almost hitting a telephone pole. I have a hard time turning the wheels when it goes out and my wife drives this car everyday. This is very unsafe and could injure someone. Chevrolet should have a recall or give vouchers to get it fixed since I was quoted a price of $700 to get this resolved. Why does it take someone dyeing to get recalls to happen?
Was driving home from work on expressway. Power steering came up on display and steering wheel was almost impossible to turn. Took to dealership and code stated that steering column needed replaced. Huge safety issue cause there was no warning and steering just froze. Very lucky that there was no accident.
A D V E R T I S E M E N T S
- New Smyrna, FL, USA