This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Chevrolet Malibu. The contact stated that the front driver side door would intermittently fail to open from inside or outside of the vehicle. The vehicle was not taken to a dealer or an independent mechanic to determine the failure of the door handle. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000.
The contact owns a 2009 Chevrolet Malibu. The contact stated that the rear driver side door was jammed. The door was able to function after numerous attempts. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 118,000.
The contact owns a 2009 Chevrolet Malibu. While parked, the contact stated that the exterior and interior front driver side doors failed to open. The contact had to enter and exit the vehicle through the passenger side door. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 34,622. MA 08/06/15 updated 8/14/15
Rear passenger side door does not unlock unless manually unlocked. Vehicle was sold to me used by Cadillac West of las vegas. Upon selling of the vehicle, I was told this was a malfunction and the dealership would fix this. Tried calling once and they refused to do so, saying it was GM's issue. Figured they just sold it "as is", wasn't aware that this was so common.
- N. Las Vegas, NV, USA
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The door lock actuator on both rear doors fail to unlock the door. Apparently this is very common in 2008 and 2009 Malibu's. considering that my children (as I am sure many others), it is unsafe to have vehicles doors unlock from the outside. Further, given the placement of the physical nobs (in the far rear) it is impractical to allow someone in the front seat unlock the rear doors quickly.
We've had problems where the doors at times will not open at all. Not only would we try to unlock with the push button, but we would try with the key. This happened on several occasions & we haven't had the car for a full year yet. We would have to climb through the back to get out. We had instances with both of the front doors. It's a concern because anything could be going on (car on fire, leaking gas, etc) & if we need to get out the car quickly & the doors will not open every time, then we're in trouble.
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- Schuyler Fall, NY, USA