This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2007 Chevy Malibu and am having problems with my brake lights. Currently my brake lights don't illuminate when I step on the brake pedal, but will illumnate when I take my foot off the brake pedal. Sometimes brake lights will stay on during my entire drive whether or not I'm using the brake pedal. Happens randomly, with no discernable causes. Article in fox news dated 3/13/2013 ( www.foxnews.com/leisure/2013/03/13/bad-brake-lights-could-force-recall-over-one-million-GM-cars/#ixzz2nus7qu5S ) indicates NHTSA is actively researching possible recalls, but calls to my dealer and GM customer care we of no use. Both my dealer and GM customer care told me there were no active recalls, and that I just need to get the problem fixed myself and then I could request reimbursement at a future date if any recall did happen. It's disappointing that a company as large as GM wouldn't proactively help their customers when a known problem exists in a large number of vehicles. Also mentioned in this article were problems concerning the cruise control. My cruise control will randomly stop working, or not even allow me the option of using cruise. This is not as big of a safety concern as the brake light issue, but again, mention of this problem occuring is one more reason I believe GM should be more proactive in helping their customers deal with the specific issues and concerns already being address/investigated by the NHTSA.
The contact owns a 2007 Chevrolet Malibu. The contact stated that when driving at any speed and the brake pedal was depressed, the brakes lights would illuminate and remain illuminated at all times. The vehicle was not taken to the dealer or a private mechanic. The dealer was notified of the failure who stated that any diagnostic or repair on the vehicle was at the contact's expense and offered no assistance. The manufacturer was notified of the failure who advised the contact that there were no recalls for the failure. The VIN was not available. The failure and the current mileage was 40,000. Updated 11/15/12 the consumer stated on an online search it was recommended to have a mechanic to clean the BCM connectors. This is only a temporary fix. Updated 11/19/2012 updated 11/27/12 updated 11/29/2012
The contact owns a 2007 Chevrolet Malibu. The contact stated the vehicle tail lights and dash board lights would not illuminate. The vehicle was taken to the dealer where the vehicle was purchased. The dealer made unknown repairs to correct the failure yet the failure persisted. The failure and current mileages were approximately 40,000. Updated 6/21/10 the consumer stated the taillight, dashboard and license plate lights never worked and the dealer made no attempt to correct the problem, except to tell the consumer he needed to purchase a $400 part from them. Updated 06/24/10.
- Catasauqua, PA, USA
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- Salt Lake City, UT, USA