This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Chevrolet Malibu sedan. While driving 30 mph, she crashed into a dirt mound and blacked out. When the driver side air bag deployed, the steering wheel was detached. There was smoke and some flames present around the steering wheel. The driver was able to regain consciousness, smelled smoke and stopped the vehicle by shifting the gear into park. The seat belt also broke, threw the contact into the rear seat and the vehicle flipped over into a field and was destroyed. The driver sustained a concussion, whiplash and the passenger had minor injuries. The passenger air bag deployed normally. Pictures and a police report and pictures are available. The fire department attempted to determine the cause of fire and was unsuccessful. The failure and current mileages were approximately 100,000. Rk updated 5/5/08
Consumer's vehicle was involved in a collision, where it struck another vehicle at 25 mph dead center, and the air bags did not deploy. Consumers sustained neck injuries. The vehicle was totaled.
- Brentwood, CA, USA
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- Gretna , VA, USA