This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2004 Chevrolet Malibu. Consumer writes in regards to GM recall #13036* ld the consumer stated the recall fix, did not fix the problem. The consumer stated he did not know, if the brake lights worked and the cruise control rarely worked. The traction control and ABS light was on. The consumer returned to the dealer. An inspection revealed a problem was speed sensor on the right front wheel, which was not related to the recall. The cost to replace the sensor was $460.
The contact owns a 2004 Chevrolet Malibu. The contact stated that the electrical locks failed and the doors failed to lock. In addition, the windows failed to open or close. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact received notification of NHTSA campaign number: 14V400000 (electrical system). The approximate failure mileage was unknown.
The contact owns a 2004 Chevrolet Malibu. While driving 70 mph, the brakes activated independently and the engine stalled. The vehicle was able to restart after several attempts. The failure occurred on multiple occasions. The vehicle was not diagnosed or repaired. The contact received a recall notification for NHTSA campaign number: 14V252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control), but the part was not available to perform the repair. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.
The contact owned a 2004 Chevrolet Malibu. While traveling through a stop sign at an unknown speed, another vehicle crashed into the passenger side of the contact's vehicle. The air bags failed to deploy. The contact stated that there were additional items on the key ring at the time of the crash. A police report was filed. The contact sustained a bruised knee. The vehicle was destroyed. The vehicle was included in NHTSA campaign number: 14V400000 (electrical system). The manufacturer was not notified. The failure mileage was unavailable.
The contact owns a 2004 Chevrolet Malibu. The contact noticed smoke underneath the vehicle and it became difficult to shift gears from drive into reverse. The vehicle was towed to an authorized dealer for diagnostic testing, but was not repaired. The contact was later notified of NHTSA campaign numbers: 14V252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control), 14V153000 (steering), and 14V224000 (power train). The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 40,000. The consumer was informed the vehicle needed a new wiring harness. Updated 12/04/14 the consumer stated the recall has not been performed. Updated 02/04/15.
- Henderson, TN, USA
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I have 3 recall letters and each states the parts aren't available. Those recalls are:14116,14152;13036. These recall repairs state that they affect the safety of this vehicle and yet we are forced to drive a vehicle with possible life threatening issues while the parts are not available. The safety issues aside, the recalls affect the value of this product by the implication it's defective. These issues should be dealt with swiftly as to minimize possible fatalities and if no parts are available, then a safe rental vehicle of like kind should be available at no cost to the owners.
In summer 2013 I elected to replace both headlamp casing with a new headlamp kit because of internal discoloration and yellow liquid fluid seeping from daytime running lamp. Approximately 1 week later the new daytime running lamp casing melted and burnt the new bulb. The bulb was replaced at no cost. At my next service 5-6 months later I inquired about replacing the defective headlamp casing because the bulb on both daytime running lamp burnt through its plastic casing, again causing internal discoloration of headlamp kit. I was told warranty expired. The dealership sent an inquire to GM regarding such defect but I am told there was no response from GM and I have no recourse. I no longer use daytime running lamp. I purposely shut off the daytime running lamps (which defeats the purpose) for fear the bulb will continue to melt the casing causing further discoloration and burn the bulb. This is not how the product should be made; poor craftsmanship and poor workmanship.
The contact owns a 2004 Chevrolet Malibu. The contact received a recall notification for NHTSA campaign number: 14V252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control); however, the parts needed for the repairs were unavailable. The manufacturer was notified. The contact had not experienced a failure.
After purchasing my Malibu I have had multiple incidents where I was unable to unlock my doors electrically from inside/outside (after a fight with the dealer that issue was fixed after being told I needed to bring the car back and forth for 3 weeks), since then I have had to replace my turn signal bulbs once a month, my left turn signal socket looks like it has been burnt and is very black in color, still cant get GM to acknowledge that there were problems with this on these Malibu's even though there are service bulletins on this issue. Next I have had my dic system show me messages saying locked and my radio shuts off erratically and my ignition will shut off. GM dealer will not accept responsibility, next I have had the message on my dic show no power steering and 3 out of the 4 times I have lost steering all together and luckily was backing out of driveway, had to shut car off and wait for system to give me back steering control. The 4th time I veered into a guard rail going about 25 mph and crunched my front passenger quarter panel when the ps assist failed and I had no steering. Again, shut car off and had to wait for system to reset and again had steering control. I am now having issues where my entire console in the vehicle is always hot to the touch and my ignition switch inside the car is extremely hot even right after the car is started. GM will not address this issue either when I have contacted the dealer where I bought the vehicle. I am now having steering issues where my Malibu wants to go left when I am attempting to make a right turn and when making a left turn it wants to go way left all by itself. I have multiple recalls on this vehicle and to no avail they are not being addressed. I am wondering if I have to be in a worse crash and be injured severely or another person in order to get anyone to fix these issues or take this car back.
The contact owns a 2004 Chevrolet Malibu. While driving approximately 30 mph, the vehicle stalled and multiple warning indicators illuminated. The vehicle stalled while driving over speed bumps or any other terrain. The contact attempted to remove the key from the ignition, but the key would not eject. The key would continuously become stuck between the off position and auxiliary position and would not restart the vehicle. The vehicle was towed to the dealer for diagnostic testing and the mechanic stated that the lock assembly needed to be replaced. The manufacturer was notified and informed the contact that the VIN was not included in NHTSA campaign number: 14V400000 (electrical system). The approximate failure mileage was 79,000. Updated 01/12/15 updated 08/28/2017
The contact owns a 2004 Chevrolet Malibu. The contact stated while driving various speeds, the steering wheel seized and excessive force on the steering wheel was required. The service soon warning light illuminated prior to the failure. The vehicle was taken to the dealer for a diagnosis. The technician stated that the power steering sensor needed to be replaced. The vehicle was not repaired. The contact received a notification for recall NHTSA campaign number: 14V252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control), NHTSA campaign number: 14V153000 (steering) and NHTSA campaign number: 14V224000 (power train). However, the parts needed were unavailable to service the vehicle under the recall. The dealer was uncertain when the parts would be available. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000.
My complaint is that I have received two letters informing me of recalls on my brakes, and the electrical power steering. I received the first letter a month ago regarding the ( eps), I called GM and I also called Chevrolet, I have not heard anything, now I receive a letter two days ago recalling (BCM), (bas), I don't understand how you can send out letters stating there are recalls but parts are not available, but you are concerned. Please help me understand this, this is my only means if transportation and I am not happy about how this is being handled. Now I am in fear if what could happen while I'm driving and nothing is being done to correct these problems and prevent my death or someone else's. I have already experienced the (eps) problem twice to be exact, I didn't know what was going on, so, I would appreciate someone contacting me with some information in how quickly these problems can become resolved. I am really considering contacting a lawyer, because nothing is being done. My life is more important than the letters you send saying you are concerned about my safety, that is a joke. Thanks for your convenience and hopefully I will get some kind of response.
The contact owns a 2004 Chevrolet Malibu. The contact stated the brake lights failed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the vehicle was not included in recall NHTSA campaign number:14V252000 (exterior lighting). The failure and current mileage was 95,000....updated 09-05-14 the consumer stated the vehicle the vehicle has also had issues with switching from park to drive, the exterior as well as the interior lights would go out during highway speeds and an alarm would sound, whenever the vehicle would be filled with gas the low fuel alarm would sound, and the blinker lights would burn out prematurely. Updated 09/15/2014
When starting the car the ignition gets stuck, there is a recall on other models but not the 2004 Malibu, and also the right rear tire rod has part that has come loose, took to tire shop and showed where the part will have to be welded back to the rod. Currently have recall on steering for 2004 Malibu 14116.
The theft system automatically engages randomly when ignition is attempted. Reset with key in on position for approximately 10 minutes is the only way to get the car to start. Can happen multiple times per day, regardless of weather or parking conditions. Replaced ignition in 2013 and computer in 2011 with no change in issue to a detriment of over $1,000. Occasionally pressing gas when ignition first catches will route the issue, but not always. Theft light also now stays on regardless of a successful first start or not. Needless to say, it is frustrating to have this happen when you need to get on the road for work or even an emergency!
My car has had interior electrical problems since the day that I bought. I have had things like the cd deck and the brakes and alloy rims fixed after having problems with them however I have had the front left blinker fail to work and then an hour later it works, the next hour does not work. The interior lighting all stopped working and the dealership says that it is electrical, at the same time that the lights stopped working I started to be unable to shift my car from low into 1 or 2. I have had my power steering go out multiple times and then after pulling over, shutting off my car and turning it back on it worked again. I have almost go into an accident multiple times because the front left blinker stops working mid drive, or the power steering stops working. This car clearly has multiple electrical problems that should be recalled and fixed because they are very dangerous.
2004 Chevrolet Malibu. Consumer writes in regards to vehicle electrical system issues. The consumer stated occasionally, he would experience a weak crank when trying to start the vehicle, as if the battery was failing. After turning the vehicle off, and waiting 15 seconds, he would attempt to start the vehicle again. It would crank, but not fire as if it were flooded. The dealer inspected the electrical system and found nothing wrong. The consumer continued to experience the problem.
Through the years we have had off and on episodes of the car not starting even when we had a good battery and in the middle of driving the power steering giving out. We finally took the vehicle to a mechanic after being advised to replace the battery. The mechanic, GM dealer, advised we need a whole new steering column, this was 6-25-13. In less then a year the car continues to not start and today the power steering again went out on my 15 year old son as he was driving home. We have left E-mails with Chevrolet with no return. The last aforementioned GM dealer said that we would get a call about the recall on the steering but appears there is no recall on the ignition, despite several news articles saying there was. We are now out of a vehicle due GM not responding.
This is the 5th time this had happened with my 2004 Malibu, but the scariest. Similar to the other times, but this time on a curve. I heard a chime& "power steering" appeared in the message box. My car veered to the ieft into traffic and I could barely steer it. It took all my 66 yea old strength to turn the wheel & get into my lane. I pulled off asap & turned car off in a safe location. Shaking for 15 min. I don't understand why this car is safe to drive. It does not revert to manual steering. The CEO is lying. I have owned manual steering cars and this does not steer that way. I am afraid to drive it it has also stalled with numerous lights coming on. ABS, engine, and one I think is another steering light, yellow with a line through it. Why aren't they pulled?cruise control comes on by itself & won't shut off.
A D V E R T I S E M E N T S
- Pierre, SD, USA