This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Chevrolet Malibu. Consumer writes in regards to ignition switch recall notice. The consumer was under the impression, the dealer was going to replace the ignition switch. However, they only replaced the key ring.
Anti-theft system activates for no apparent reason. One way to restart the vehicle is to turn on the ignition switch for 10-15 minutes, may have to repeat this procedure three times and it still may not start. Looking at consumer complaints many people have spent up to $1500 for repairs that don't always fix the issue. Being stranded in a vehicle in freezing temperatures could be life threating. There are thousands of complaints and GM should issue a recall to fix this issue. This problem affects 1998-2012 Malibu and possibly some other models.
The contact owns a 2002 Chevrolet Malibu. The contact received notification of NHTSA campaign number: 14V400000 (electrical system); however, the contact stated that when attempting to turn the key to start the vehicle, it failed to start. The vehicle was taken to the in dependant mechanic who diagnosed that the ignition sensor, tripped the alarm lock system. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.
Very often my car will not start due to the anti lock defect which is a huge inconvenience and dangerous in personal situations. I'm searching on how to look up the recall for this situation because this is a constant problem with this vehicle and I'm searching for help how to get this fixed and resolved please I would greatly appreciate your help thank you
The contact owns a 2002 Chevrolet Malibu. While in park, the vehicle failed to start and the security alert warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer and an independent mechanic. The technicians were unable to diagnose or repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was 94,000.
- Havertown, PA, USA
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Factory power sunroof switch has premature intermittent failure causing the window to stop midway or open partially. Closure is also partial or stopping midpoint. The switch failure requires multiple attempts to open and or close the glass. All other power accessories work as intended including other power window switches. Vehicle has never been modified or or damaged.
The contact owns a 2002 Chevrolet Malibu. The contact stated that the repair for NHTSA campaign number: 14V400000 (electrical system) was performed; however, the failure was not corrected. The engine remained on while the key was removed from the ignition and they key had to be jiggle several times to be able to start the engine up, and once the key came out of the ignition while driving and the engine remained on. The manufacturer was not notified of the failure. The approximate failure mileage was 44,000.
The contact owns a 2002 Chevrolet Malibu. After repeated attempts, the vehicle failed to start. The vehicle was towed to the dealer. The technician diagnosed that the pass lock sensor was faulty and caused failure with the anti-theft pass lock system. The vehicle was not repaired since the parts were not available. The manufacturer was not notified of the failure. The approximate failure mileage was 43,500. The VIN was unavailable.
Car will not start. After reviewing make & model with same issue something needs to be done asap. Who has time to wait 10 mins when needing to get tp emergency room or doctor & will not be able to afford ambulatory services. You ppl know it should be a emergency recall.
I had an ignition switch replaced by a dealer (dimmitt Chevrolet, clearwater, fl) because my key was stuck in it. The same dealer also replaced my key and key casing because of a recall. After that I starting noticing that my car would intermittently cut off forcing me to put in neutral and restart. I thought it may be a clogged fuel filter and had that replaced. The issue still exists and it is a dangerous situation to me and my family not knowing when my car will just stop running, especially while driving at highway speeds. I checked and do not see a GM recall on my model for some reason.
After reading other comments, I have to laugh. Why can't they fix this with so many complaints. The turn signals just stopped working one day. Three days later they worked. Then a few days after that they stopped working again and then just seemed to work when they wanted to. Took it in to jimmie johnson Chevrolet when the signals were not working. Picked up the car to hear they could not find a problem. Sure enough the signals were working. That lasted about a week before the turn signals stopped working again. Since then, two more times to the dealership with pretty much the same result each time. Now I notice if the weather is very warm, the turn signals work more part time and while it is cool they don't work at all. Now, I have read your comments here and began playing with the hazard flashing button. If I press the button on the upper right, the turn signals work. I now have at least a little more information to take to jimmie johnson Chevrolet. Maybe this will strike some sort of recognition to the problem. Thank you everyone for writing your comments.
Took car in for the ignition key recall #14350, to dealership. Had not experienced any problems in relations to the igniton, but to be safe took car in to dealer. After got car back, started having problems with the car starting right away. At times, the car seem to want to turn off. This cause the A/C unit to turn off and not be at the correct cold temperature. Took car to mechanic and mention had experienced same problems with this model from other clients. Order new ignition key, had replaced by mechanic and cars works without any problems and A/C unit works as normal.
They are now telling me I need ignition lock cylinder and housing and a pass lock sensor. Just for this they charged me $282.07 labor no parts they did nothing to help this matter. Purchased this Chevy malbu in 2004 with 31000 miles on it garaged kept and maintain records. Because of electrical malfunction replaced catalytic converter four times each time was not necessary. Sensors issue and missed diagnosis on service and still having the same problem.all they did for my car was to fill in the slot on my key.no help at all I never had had weight on my key ring. Just the key and plastic door lock sensor. I know this all started too show up eight years ago.I have been charged for the last eight years with unnecessary parts and labor. Ignition lock cylinder and electrical system GM problem not mine. Faulkner Chevrolet lancaster pa. Just another services scamming customers on this matter. Wanted over $ $2300 to fix the problem.
The contact owns a 2002 Chevrolet Malibu. After the vehicle was repaired according to NHTSA campaign number: 14V400000 (electrical system), the failure still occurred. When the key was inserted in the ignition, it failed to prevent the ignition switch from turning off. The contact felt that the repair scheduled by the manufacturer failed. The vehicle had not been repaired. The failure mileage was unknown.
When attempting to start my son's 2002 Chevy Malibu the anti-theft light came on, and the car would crank but not start. I looked online and found that this is a common pass lock sensor issue. The key needs to be in the on position for at least 10 minutes (until the anti-theft light goes off), then turn the key to the off position, take the key out, then put the key back in, and it will start. This is a known issue and can be referenced on numerous online sites, so there is no reason this should not be a recall issue. Mechanics will tell you it is the fuel pump, fuel lines, or the ignition, and you can spend a great deal of money without solving the issue. At $300-$450 (estimates) you can have the ignition switch replaced, but this is a known issue and should be on the recall list. I do not want my teenage son stranded for something that GM knows about and should replace.
This is a well known problem with the passlock system. The 10 minute delay is normally because the passlock sensor detected an improper key and will time out for 10 minutes even if you use the right key next. There are various fixes that may or may not work, including getting copies of your key made and trying a different key, replacement of the sensor, and a common fix is to replace the ignition cylinder.
The contact owns a 2002 Chevrolet Malibu. The contact stated that while driving at an unknown speed, the vehicle began to experience electrical malfunctions with the automatic locks activated and deactivated independently. The contact stated that shortly after, the vehicle stalled. The vehicle was taken to the dealer. The technician diagnosed that the battery needed to be replaced. The contact was not aware if the repairs had been made. The manufacturer was not made aware of the failure. The failure mileage was 77,000.
This is the second report I have had to make about a problem with my 2002 Chevy Malibu. I went to start my car yesterday and the car would not start and instead would just crank. After reading in my owner's manual that the passlock anti-theft system in the car needed to be reset, I had to sit with my car key in the on position for 10 minutes; then I turned my car off and my car started fine. I just had my car towed last week to a dealership where they found nothing wrong with it because I did not know about this problem. If you do a simple internet search anyone can see this is a flaw in the 2002 Chevy Malibu and other years of this same make and model. I do not always have time to wait the 10 minutes to reset this problem and am afraid it is only going to get worse and worse. In the event of an emergency what would I do if my car wouldn't start and I had to get somewhere urgently. I wish this organization would do something about this major problem because some hard working americans cannot afford to be late or miss work because of a flaw in our car's design.
I tried to start my car yesterday morning after having it only sit for an hour when the car would crank but not start. It seemed as if the car was not getting fuel and less than 3 weeks ago had a new fuel pump fixed on it because of this same issue. As I stated before, the car would crank but not start. I had it towed to the local Chevy dealership and they were unable to find anything wrong with the car and had it starting and running every time they tried to diagnose the problem. After doing research online, it appears this is a common problem with Chevy Malibu's as it deals with an error in the anti-theft device for the car and deals with the passlock system. This is an inconvenience for owners of Chevy Malibu's and is such a common problem it needs to be fixed by the manufacturer or this vehicle.
A D V E R T I S E M E N T S
- Hicksville, NY, USA