This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 8/20/2001 at 46,208 miles on my 1999 chev. Malibu, coolant began to leak from the lower intake manifold gasket. Dealership replaced gaskets under gmpp extended warranty. Now on 3/12/04 at 75,600 miles, the replaced gaskets are leaking. After the first repair, I discovered that the original factory gaskets along with dex-cool coolant were defective. At the first repair, still defective gaskets were used to make the repair. After this first repair, GM released a newly redesigned gasket and procedure to address this issue. I feel that there needs to be a recall on the issue due to the number of consumers who are experiencing this same trouble. This could become a safety issue should the gaskets completely fail and allow coolant to mix with the oil. This would cause engine failure while driving, possible resulting in a crash.
Since I've had the car, the brakes have been replaced twice, rotors replaced (also cleaned and other things-to the point they asked me to see if there was a recall on brakes and rotors). The right front passenger window will not work from the driver side to roll down but can still roll it up from there. The air conditioner button(resistor) needed replacing and then the vent button(resistor) needed replacing. Also, had to replace tie rod end and wheel bearing. Not to mention a water pump. We bought the car used from sawyer Chevrolet with 38,000 miles on it. It now has 76,000. But within a year and a half of owning it, this is all the work we had to put into it. I've never had a car that needed all that repairing done before it reached 100,000 miles. Plus we had to get new tires because they had Firestone tires on them that were warping, etc. But sawyers refused to replace them and Firestone did not get back to us in time before our vacation. So we put new tires on ourselves.
I don't know where to begin with the complaints that I have for my '99 Malibu. The brake system on this car is the worst. I can't count the number of times that I have replaced my brakes. I was reading the complaint board and could not believe the number of people that had similar brake problems. You would think that the government would see some kind of pattern and make GM do something about this. I think car manufacturers should take some responsibility for the products they put out and someone should make sure that they do. I am now going to have to replace my intake gaskets because of anti-freeze leaking into the engine. I have seen over 50 complaints about this on the complaint board. I will never again buy a GM made vehicle. From now on I'm buying nothing but foreign made cars. My car is still sitting in my driveway waiting go get fixed because right now I can't afford the $400+ it's going to take to fix it.
- Raleigh, NC, USA
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- Cary, NC, USA