This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Chevrolet Malibu. The contact stated that the windshield wipers on the vehicle stopped working during a rain storm. The contact observed that the linkage on the motor for both windshield wipers were broken. The contact was unable to purchase the part from the dealer and is concerned that it will only be available at a salvage facility. NHTSA recall campaign 01V068000, visibility, windshield wiper/washer, linkages was directly related to in the "salt belt" states due to a buildup of snow, ice, and corrosion. The VIN was not available. The failure and current mileages were 160,000.
The contact owns a 1998 Chevrolet Malibu. The passenger-side pivot housing has cracked, and the windshield wipers will not operate. He contacted the dealer and manufacturer in reference to recall # 01V068000 (visibility:windshield wiper/washer:linkages). Upon contact he was advised that his vehicle identification number was excluded from the recall, so he was ineligible for a free remedy. No repairs were made. The failure and current mileages were 96000. Updated 1/14/10 the consumer stated the problem was resolved. Updated 01/15/10.
While driving 25 mph, in inclement weather the passenger side windshield wiper failed. The driver was able to maintain control of the vehicle and drove it to the dealer for inspection. The mechanic informed the driver that the passenger side windshield wiper pivot housing was broken and needed to be replaced.
(1) I was driving home on I-75 an hour North of atlanta after labor day weekend. While doing 70-75 mph in heavy rains and winds from the leading edge of hurricane frances, my windshield wipers suddenly failed leaving windshield awash in rain and visibility less than 6 feet. The passenger side winsheild wiper arm snapped first in the vertial position, then the driver side windshield wiper arm ran over top of it breaking it too. Trecherous driving conditions were endured in attempting to get off interstate. I was left to drive with nearly no visibility through hurricane frances for 3 more hours until I made it far enough to get out of the storm. 3) when back home in louisville, I took the car to service center to get estimate and fixed since it was predicted to rain soon. The failure was diagnosed to the windshield wiper linkages breaking. I have been in contact with GM customer assistance center to try to get GM to cover the cost of the repairs. I searched safety recall database here and came accross open investigation for this part that failed. Therefore I decided to make a complaint also. RQ04006. This part was recalled in 2001 but only in 28 northern states.
The windshield wipers failed because the windshield wiper linkage needed to be replacement. There is a recall being conducted for this problem, but the consumer's vehicle is not a part of it. Recall no. #01vo68000, windshield wiper linkage.
- Evanston, AZ, USA
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Windshield wiper linkage system cracked while in use during a heavy rain causing both wipers to fail. I was on interstate 65 traveling at 55mph. Visibilty after the incident diminished to approx 20-30 feet. I was able to keep the car under control and pull to the roadside. *akhowever I don't think an inexperienced driver would have been so lucky under those conditions, , weather, speed, traffic... I searched for any recall notices from Chevy on this and found one, 01V068000. Why wasn't my state listed in the group to notify? there is a real danger in the plastic design of the wiper mount. Please take another look at the defect in the design and have Chevy notify all of us Malibu owners of the potential for danger...thank you phlecia partain
Problems with windshield wiper equipment. Passenger wiper transmission failed and had to be replaced at consumer's expense. Consumer never received recall 01V068000.
Prior to receiving recall notice 01V068000, consumer stated the passenger side wiper arm broke inside the casing during a snow storm and became entangled with the drivers side arm, impairing consumers visibility, consumer is seeking reimbursement from the manufacturer, but has been unsuccessful for the past 4 months.
A defective windshield wiper was repaired prior to recall, the consumer is now requesting reimbursement from the manufacturer for the cost of repairing the windshield wiper, consumer was denied reimbursement because she could not provide the original repair bill.
Prior to the recall the passenger side wiper pivot housing cracked and the wipers failed to operate, vehicle was taken in for repair and consumer was informed that the part was on back order, consumer then received the recall notification request and then requested a refund since he had already experienced the problem, however when he received the refund check it was only for $64 not even half the amount that he paid.
Prior to receiving recall notification, consumer replaced the windshield wiper arm, consumer then contacted the manufactuer and was informed that she would need to proof of ownership of the vehicle, consumer then complied, however consumer was then informed that an original bill of sale was needed in order to be reimbursed, consumer has since discarded the original bill of sale and feels this is excessive.
A defective windshield wiper was repaired prior to recall C01014-S, the consumer is now requesting reimbursement from the manufacturer for the cost of repairing the windshield wiper, consumer was denied reimbursement because she could not provide the original repair bill.
Prior to recall 01V068, the passenger side wiper pivot housing cracked and the wipers failed to operate, vehicle was taken in for repair and consumer was informed that the part was on back order, consumer then received the recall notification request and then requested a refund since he had already experienced the problem, however when he received the refund check it was only for $64 not even half the amount that he paid.
Consumer states passenger side windshield wiper pivot housing is fractured at the base, resulting in operative windshield wipers on both sides of vehicle.
A D V E R T I S E M E N T S
- Warner Robins, GA, USA