This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Chevrolet Malibu. The contact stated that the steering rack and pinion fails to turn properly. She could not explain the failure any further; however, it is the same failure stated in NHTSA campaign id number 03V527000 (steering:rack and pinion). The speed was unknown. The current and failure mileages were 125,000.
The contact owns a 1997 Chevrolet Malibu. The contact received a recall notice in February of 2004 regarding the lower rack and pinion steering. He had not experienced any failures at the time; however, he took the vehicle to the dealer for the recall repair. Six months later, while driving approximately 45 mph, the steering wheel locked. He was able to pull the wheel back to the right and stop the vehicle. The contact drove home and his father, a mechanic, inspected the vehicle and declared the cause of failure to be the lower rack and pinion. The contact called the dealer and they stated that nothing could be done because the recall repair had already been performed. The recall number was unavailable. The current and failure mileages were 243,831. Updated 01/11/08. Updated
: the contact stated the steering wheel failed to steer for the first 10 minutes after turning on the vehicle. It was taken to the service dealer, who determined that the steering rack and the power steering pressure hose were leaking. There was a NHTSA recall #03V527000, regarding the steering: Rack and pinion. The service dealer performed the recall, however the gear assembly was not replaced. Updatd 01/30/07.
There was a recall regarding rack and pinion steering. This has been repaired and replaced twice. The vehicle still has problems with the steering system. Contact took the vehicle to a service dealer, and they concluded that it was a power steering pump pulley. The contact has not had this repaired, the vehicle is at the dealership at this date.
Steering wheel made an irritating sound when turned. The dealership was notified. Upon inspection they indicated that the steering gear had an internal fault, and replaced it. Cause of the internal fault was not disclosed to the consumer. Recall campaign# 03V527000. The steering was repaired. A year later the entire steering assembly had to be replaced again. The check emissions light would come on intermittently. There were noises when the vehicle was turned left due to the steering gears internal fault and the gear was replaced, the left front tire had a steel belt showing on the inside.
- Lincolnville, ME, USA
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Consumer took vehicle to the dealer on a recall for rack and pinion. Dealer replaced the bushings at a manufacturer's expense after consumer refused to pay.
After receiving a recall letter, consumer took the vehicle to GM dealership but no corrections were made. The steering was hard when the consumer turned left. Recall #03V527000
Upon entering a major highway, my steering became very difficult to manage. I had trouble making left turns and the car would steer to the right. Forcefully, I had to steer the vehicle off the road just to make sure my tires were intact. I made it home carefully to find out that it could be related to my rack & pinion and damage to high pressure hoses.
Consumer complained about a rack and pinion steering problem. Vehicle was involved in an accident due to rack and pinion steering failure. Driver was unable to make a left turn when crash occurred.
After the vehicle was serviced for NHTSA recall 03V527000 concerning lower pinion bearing in the rack and pinion, vehicle experienced ongoing steering problems. Dealer refused to admit that vehicle was running in good conditions before it was brought in for a recall.
When driving over bumps and turning the vehicle, a knocking noise was heard. The vehicle was taken to the dealer who stated the problem was the rack and pinion, but the vehicle was not covered under the recall.
While driving 45 mph, the steering wheel locked. The vehicle was taken to a repair shop, where the rack and pinion was replaced. While driving the vehicle had become difficult to turn one way while remaining easy to steer in the opposite direction. The rack was replaced.
Vehicle taken to dealer for repair due to front end suspension noises (creaking/popping) while cornering. Service center stated that lower control arms needed replacing. I was also informed that rack and pinion gear needed replacing even though I have not experienced any of the warning signals of a failure.
These cars are a constant repair bill and dangerous to operate because the tail lights will blow bulbs and without tail lights you are due for a rear collision.the brakes are awful and the rack and pinion didn't give any warning before it failed(locked up) GM will not take responsibility for any of these and numerous other defects in the car please help!
I am stationed overseas in the military. While driving on base, the steering wheel jerked violently out of my hands and I started into the ditch, luckily, I was able to stop before hitting a pole. I was able to back up and the steering wheel was locked. Upon examination by the garage on base, the mechanic said that the steering gear and pinion had failed and that it never should have occurred. I have been fighting with General Motors for over 2 months now to acknowledge what 2 seperate mechanics have told them, that the steering gear is bad and that the failure should not have occured. They both said that had the failure occured while traveling at a higher rate of speed, the crash would have been fatal at the expense of me and my wife and 2 children. GM overseas keeps trying to say that the mileage is too high and that it is normal wear and tear. I guess to them it is normal to crash your car. Their technical dept also says that I should have noticed a gradual looseing of the steering. I did not, it happened suddenly and as the mechanics told GM, this is no fault of the customer! I cannot get GM to accept responsibility of this problem, which I guess is why it is still sitting at the GM dealership(schwarzkopf) in amberg germany. It has been sitting there for over a month and before that a month at the garage on base, 2 months without my car. I don't know if this will do any good to write this, but I guess that what it will take is for someone to crash their car before Chevrolet acknowledges a problem with the steering gear. This car has been well maintained since I bought it new, so maintenance is not the issue here. I hope that someone can help me with this matter. I have provided an address and phone # in the U.S. from my in-laws, and here is my address and phone # overseas: Cmr 414 box 1228, apo ae 09173. Ph #011-49-9493-902717. Thank you for any assistance you can give regarding this matter.
A D V E R T I S E M E N T S
- Livingston, CA, USA