This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Reimbursement for recall repairs made to 1997 Chevrolet Lumina. While attempting to turn into a parking lot the steering wheel locked. The vehicle was towed to a local garage. Almost three years later the consumer receives a recall related to the failure she experienced. The consumer requested reimbursement from the manufacturer but was denied because the part the technician replaced was not the part covered by recall 03V527000. The technician also replaced the power steering pump nd front brakes.
While driving consumer noticed that the steering wheel became stiff and very difficult to turn. Vehicle was taken to an independent mechanic, who replaced the steering rack.
1997 Chevrolet Lumina. Power steering fails intermittently, and steering locks up while making a left turn. Problem occurred suddenly in a parking lot luckily. Subsequently the steering becomes heavy and feels locked when making a hard left. I have taken the car in and the mechanic said it sounds like the rack and pinion and he has seen it often in this model.
The consumers vehicle, a 1997 Lumina, experienced a failure related to a recall issued for the 1996 Lumina. The consumer had the rack repaired and requested reimbursement. Reimbursement was denied due to the model year.
A D V E R T I S E M E N T S
- Bowman, SC, USA