This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Reimbursement for recall repairs made to 1997 Chevrolet Lumina. While attempting to turn into a parking lot the steering wheel locked. The vehicle was towed to a local garage. Almost three years later the consumer receives a recall related to the failure she experienced. The consumer requested reimbursement from the manufacturer but was denied because the part the technician replaced was not the part covered by recall 03V527000. The technician also replaced the power steering pump nd front brakes.
It is difficult to maintain steering control of the vehicle, the vehicle could not be directed when power steering failed, this occurred more frequently while traveling at low speeds and making a turn, an independent mechanic replaced power steering pump and rack and pinion which corrected the problem.
- Myrtle Beach, SC, USA
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- Bowman, SC, USA