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5.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,800 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Chevrolet Impala steering problems

steering problem

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2018 Chevrolet Impala Owner Comments

problem #5

Jul 042024

Impala

  • miles

A D V E R T I S E M E N T S

Power steering suddenly went out when driving without any indication as to why. Took to dealership and very expensive to fix. Only had the car for 6 months

- Akron, OH, USA

problem #4

May 072023

Impala

  • miles
My service stability and service power steering g drive with care warning lights came on.. I DO NOT have any power steering.. I am lucky I was NOT driving on the road when power steering failed. A SERVICE BULLERIN 19NA182 has be given to this very unsafe issue.

- Upland, IN, USA

problem #3

Apr 052023

Impala

  • miles
As I was driving home from my place of employment which is exactly 30 miles from where I live my Steering Assist went out and it was very hard to steer and to even stay in the lane which I was driving I managed to get the car home and did an under carriage inspection and there was no damage still kind of shaken from the power steering going out I checked for the power steering pump and the power steering fluid reserve but found out through my owner's manual that I have electronic power steering I took the car by my local Chevrolet dealer and was told it was nothing they could do because they knew nothing about how to repair such a problem the only warning lamp that I received was a message that said power steering service drive with care

- Salem, AL, USA

problem #2

Sep 082021

Impala

  • miles
the vehicle had a sudden loss of power steering. No warnings or indications of any isues just immediate loss of the ability to steer

- Richmond, VA, USA

problem #1

Sep 182020

Impala

  • 74,000 miles
The contact owns a 2018 Chevrolet Impala. The contact stated that after reversing the vehicle and placing the gear shifter in drive, the steering wheel stiffened as the "power steering, drive with care" warning message appeared on the instrument panel. The contact took the vehicle to mcelveen Buick GMC (117 farmington rd, summerville, SC 29483) where they diagnosed the vehicle with a defective power steering gear. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.

- Summerville, SC, USA

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