This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was sold a used car w/ undisclosed accidents. Had many issues within first few weeks. Had transmission cooler lines replaced after they burst. Radiator, compressor, condenser, and much more. Then the Airbag light came on. Dealership said connectors were bad. Fixed it. Light came on again.took it in to dealership. They had it for over two weeks. The GM for all the dealerships Told me the vehicle was not unsafe and told me lies. But the service girl confessed she no longer had access to my vehicle or my file and her boss and the Gm had taken over working on it. She then told me they pulled Ford model air bags from my Chevy Impala. Now the light has come on again. I do not feel safe or rust the dealership to fix it properly.
On 16th July 2020 while driving bell sounds went off in my car, on dash airbag warning came on and got an onstar alert that airbag malfunction. Onstar said to get it to dealership asap. Yesterday 20th July dealership told me that front passenger seat airbag module, front passenger airbag plate in seat and something else airbag is wrong. Told me not covered under warranty in which since it is a 2018 I couldn't believe it. They said because have 62,000 miles is why. I said this is a safety issue they acknowledged that but said I would need to have it repaired which would cost $1300 without taxes. I called General Motors and have a case number. However, not GM nor the dealership nesmith Chevrolet, Buick, GMC seem to feel this should be a recall or a safety issue that they should be liable for!
Freighted: Airbag warning on dash came on, bells started making nose in car and got onstar alert that airbag malfunction to get it to dealership asap. Even if push dismiss button comes back on. Called dealership and got an appointment: Today dealership says it is issue with airbag sensors in passenger seat and passenger side airbag. Tells us it is not covered under warranty and no recalls for this. We have called GM today also and have a case number
The contact owns a 2018 Chevrolet Impala. While driving approximately 50 mph, the contact's vehicle was involved in a front end collision with a deer. The air bags did not deploy. A police report was filed. The vehicle was damaged and towed to an independent body shop. The manufacturer and dealer were not notified. The driver sustained injuries that required medical attention. The failure mileage was approximately 2,000.
- Bicknell, IN, USA
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- Mishawaka, IN, USA