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5.3

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,060 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Chevrolet Impala accessories - exterior problems

accessories - exterior problem

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2017 Chevrolet Impala Owner Comments

problem #2

Nov 232018

Impala

  • 36,000 miles

A D V E R T I S E M E N T S

Nov 2018: Center console / tv failure including back-up camera along with infotainment. Occurred just after 36,000 miles, thus GM warranty did not cover and repair cost for hmi module = $732 though we do have a 3rd party ext. Warranty, we still paid $200+ out of pocket and feel it irresponsible for GM electronics to fail just 1 year after model year (as electronics normally should not relate to # miles) - should be a factory recall. Repeated attempts to contact Chevrolet senior support by phone to discuss situation went unanswered. During the time the console was out (but car still drive-able), we had reduced rear visibility and were more fearful about backing up, especially in areas with many children present.

- Canonsburg, PA, USA

problem #1

Jan 112017

Impala

  • 120 miles
Poor front low beam headlights light up the road only showing the bottom 40% of the windshield and poor lighting to the side of the road.the top 60% of the windshield as you look forward is dark the headlights only show 3 possible 4 car lengths in front of the car. At 60 mph you should be able to see farther than over 6 car lengths ahead on low beams not 3 and not over 1/2 your visibility in the dark very unsafe.

- Hartford, WI, USA

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