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10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
20,595 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Chevrolet Impala body / paint problems

body / paint problem

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2016 Chevrolet Impala Owner Comments

problem #6

Jun 262023

Impala

  • miles

A D V E R T I S E M E N T S

When my car is exposed to water (rain, a car wash) the trunk completely floods and does not drain. It has flooded so much now that my amplifier does not work. I took my vehicle to Chevy to have the known recall on this vehicle repaired but Chevy claims that they will not do anything for me. I am afraid that the car can potentially catch fire and burn my home down as I park this car in my driveway. With this being a known recall for this vehicle, can I please have this fixed immediately!!!! I have already replaced my tools that have been damaged, please just have this fixed or id likely take further steps after this. I have been going back and forth with GMC and Chevy for over 7 days now! Just recently, my car was producing sparks from the trunk area, THIS IS NOT GOOD!!!

- Auburn , GA, USA

problem #5

Oct 032020

Impala

  • miles
Water leak from trunk. Mold. Damage clothing car seat. The line isn't sealing

- Hollywood, FL, USA

problem #4

Jul 012020

Impala

  • 32,000 miles
The contact owns a 2016 Chevrolet Impala. The contact stated that during inclement weather, water entered the vehicle from the rear taillights. The contact stated that the trunk and the inside cabin of the vehicle experienced water intrusion in the vehicle. The contact stated that there was mold and an abnormal odor inside of the vehicle. The vehicle was taken to two independent mechanics to be diagnosed. It was confirmed that the failure was with the driver's and passenger's side taillights. The contact stated that the computer in the trunk of the vehicle was completely under water. Additionally, the spare tire and jack were rusted. The vehicle was taken to mike anderson Chevrolet (5333 w irving park rd, Chicago, il 60641, 773-465-2000) and an appointment was scheduled to have the vehicle inspected. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 32,000.

- Chicago, IL, USA

problem #3

May 052019

Impala

  • 44,132 miles

A D V E R T I S E M E N T S

My vehicle was inspected and and marked "good" for brakes by fairway Chevrolet dealer in las vegas, nv. The braking system didn't seem to work as did before. I was driving about 30 mph approaching an intersection when the vehicle in front of me suddenly stopped on the yellow light. I hit the brakes and held it so hard I got a foot injury. With plenty of room to stop the brakes failed to stop my vehicle before I collided into the vehicle in front of me. The airbags didn't deploy. The damage to my front end is estimated over $6000 to repair. The other vehicle only got a scratch on the bumper. I had to go to an urgentcare facility to receive emergency care. Something is wrong with the braking system. The same symptoms are in our 2014 equinox but the dealer says theres nothing wrong. Please call me for any needed information. I can send more pictures.

- Las Vegas, NV, USA

problem #2

Nov 262018

Impala 6-cyl

  • Automatic transmission
  • 35,699 miles
The contact owns a 2016 Chevrolet Impala. The contact stated that the vehicle's trunk contained moisture and the check engine indicator illuminated while driving. The contact took the vehicle to century 3 Chevrolet (2430 lebanon church road, West miffin, pa 15122, (412) 466-9210) where it was diagnosed that water penetrated the trunk and damaged the tail light gasket. The failure was due to a manufacturer defect. The dealer replaced the tail light gasket. The vehicle was repaired. The manufacturer was contacted and provided case number: 84894766162. The failure mileage was 35,699.

- West Mifflin, PA, USA

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problem #1

Dec 182016

Impala 6-cyl

  • 11,740 miles
Driving along a four-lane divided highway with a 50 mph limit when without warning an oncoming vehicle turned left into me at an intersection. My estimated impact speed was 35 mph. The airbags failed to deploy. The other car's airbags deployed. I wonder if the airbags in the Chevrolet were even installed. It makes no sense to me why they did not deploy.

- Manassas, VA, USA

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