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Chevrolet TSB #14395A
2015 Chevrolet Impala
TSB Document:
Affected Component: ELECTRICAL SYSTEM
- Summary
- 14395A - CUSTOMER SATISFACTION PROGRAM (REVISED LABOR TIME). ON SOME 2015 MODEL YEAR BUICK ENCORE, LACROSSE, REGAL, AND VERANO; CADILLAC ATS, CTS, ELR, ESCALADE, SRX AND XTS; CHEVROLET COLORADO, CORVETTE, CRUZE, EQUINOX, IMPALA, MALIBU, SILVERADO, SONIC, SPARK, SS, SUBURBAN, TAHOE, TRAX, AND VOLT; AND GMC CANYON, SIERRA, TERRAIN, AND YUKON VEHICLES, A PERFORMANCE ISSUE WITH THE ONSTAR® MODULE MIGHT IMPACT THE VEHICLE'S BATTERY LIFE. THIS CAN CAUSE A DEAD BATTERY IF THE VEHICLE IS NOT STARTED FOR APPROXIMATELY 4 DAYS. THIS CONDITION CAN OCCUR EVEN IF THE ONSTAR® SYSTEM IS NOT ACTIVE. DEALERS ARE TO REPLACE THE ONSTAR® MODULE. IF THE CUSTOMER DOES NOT HAVE AN ACTIVE ONSTAR® SUBSCRIPTION, THE ONSTAR® MODULE IS TO BE DEACTIVATED AFTER REPLACEMENT.
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