This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our safety issue started with collision sensors coming on when no one was in a lane next to us. Then the light would stay on in side the vehicle after car was shut off. Problem started around 35,000. Problem self corrected, however at 36,100 miles the sensor for indicating cars in the blind spots on right side of car completely failed. If you have ever driven a 2015 imapa one will quickly notice the large blind spot areas and the importance of these safety devices. Started having problems with key fob, theft system, radio, etc at 40,900 miles. This became a must fix now. A module kit has been ordered (02195-C) and this is suppose to fix the problems. Bad sensor or sensors in the bumper. Part is on back order so this indicates to me the problem may be a bit more wide spread impacting Chevy owners and there safety. Now of concern I read this has been a known problem within Chevy but the vehicle problem was not addressed in new models or fixed for free in a timely manner. Hopefully this becomes a recall item and advertised to current owners.
My 2015 Chevy Impala service side detection system warning alerted and all of a sudden the entire electrical system shut down and came back on while driving the vehicle on the highway.. took the vehicle to the dealership was told to contact GM and was told that due to mileage there was nothing that could done. Upon research found out that my vehicle is not the only one that experience this issue.
Side detection sensor went out, park assist system out, tire monitor system out, all at once. Had smoke coming from a sensor in the back of the vehicle. Electrical system affected, when driving, all dashboard lights flash at once then may not do it again for weeks, car goes quiet when driving for a second like its shut down than works again.
My blind spot light stays on, on the passenger side of my rear view mirror. Its been on for 6 days & the display says service side detection system. It is on all the time even when the car is off.
The contact owns a 2015 Chevrolet Impala. The contact stated that the key fob buttons detached, the vehicle spontaneously started, and the trunk unlocked. There were no warning indicators illuminated. The contact called sons Chevrolet (3615 manchester expy, columbus, ga 31909, (706) 322-8888) to inform them of the failures. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 47,060.
- Columbus, GA, USA
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For several months I was having a problem with my side blind zone alert system. During diagnostic testing it would appear to be working. Finally the problem was identified, replaced by the dealership, no cost to me, and replacement is warranted up to 80,000. Now, a week after having the blind zone alert system repaired, I started my car, and noted my dic, on the instrument cluster went dark, the radio went dead, rear view camera did not work etc, etc. Drove approx. Ten miles, parked vehicle. Approx. A hour later, started vehicle, dic is now working. I'm concerned that the electrical system is faulty. I contacted the dealership, and they stated, since it is now working, there is no way of telling what is wrong, as long as it is working again. I'm concerned that the electrical system will fail again and I may be stranded somewhere. I only have 25,000 miles on my 2015 2lt Impala!
While driving, side detection error. All gauges started jumping around and not working. After shut off car and tried to restart, it wouldn't turn over. Checked and battery was ok but ignition was acting like no power. Tow truck to the dealer. Dealer said it was a known issue and they would repair for free. That was 6 weeks ago and it is still sitting at dealer because the part is on back order. Chevrolet will not cover the cost of a rental vehicle. I have talked to 4 different people (I have kept escalating) over a 3 week period - however with no resolution. After my last request for escalation, they said I would get a call back in 3-5 days. That was 2 weeks ago and I've never received a call back. Dealership is unable to provide an estimate of when the part will be available.
Blind side detection system recall is only for 5 years and 80000 miles. Chevy knowing this is a bad part, should have to fix all systems that fail due to bad modules.
Blind zone alert message is displayed on the driver instrument cluster (dic) due to water intrusion. Chevrolet is replacing the part(s) under warranty but the part(s) are currently not available and have been on back-order for several weeks. The following three (3) safety functions are not operating: "rear cross traffic alert", "rear park assist" and "lance change alert with side blind zone alert". also have noticed the "forward collision warning alert" is not functioning. GM customer care states the part(s) are on order. Estimated delivery time is unknown.
My side detection system has failed and not working on my 2015 Chevy Impala lt. My car nearly caught on fire twice now. White smoke was billowing from my taillights and before that my entire instrument cluster went dead. At first it said to have it serviced. Then my fob would no longer unlock my doors without manually using it, the same day my car would not start. I had all sorts of lights and warnings go off. My whole computer system went haywire thus not being able to start my car. After getting my car started, I did not have any gauges, lights, nothing. It was very dangerous driving
My car had less than 60,000 miles on it when it first said service side detection, now I no longer have blind spot detection, front camera or any of the other safety features I paid extra to have. Its because the computer for it is placed non weather protected in the bumper of the car and after it gets exposed to our weather it ruins it. It's a pricey fix that will just keep getting ruined. Its a faulty error on Chevy end this should be recalled and replaced. When mine first went out I read about many others having the same problem, I just keep waiting hoping that Chevy will step up and do the right thing. This is my 3rd Impala I have owned, I always swore they would be my only car but now this will be my last Impala I will never own another one. Way too many electrical problems.
On feburary 2nd my side detection service alert turned on in my infotainment center after I started the car.. now both sides driver and passenger detectors dont work at all.. I feel it's the result of moisture getting into the modules.
A D V E R T I S E M E N T S
- Papillion, NE, USA