This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
To whom it may concern: I have had my vehicle fixed twice for the same problem. The automotive service shop that fixed it said it was a part called an autonator. It makes a clicking sound when the vehicle shuts off. It has been repaired twice and eventually it starts back. Also one side of the heating system works. When you turn it on one side stays cool and the other side gives the warm air.
My car has had a the side detection modules fail every 1 to 2 years since I've owned the car new in 2014. The dealership has repaired it for free every time now for at least 5 times. Now that the car is not under warranty they refuse to fix it for free. This is a problem with the design and engineering of the car and it is very costly to fix. The problem will continue to occur since the manufacturer refuses to find a permanent solution to the issue. It is related to the placement of the unit and it is affected by the environment and corrodes.
Side detection system failures. Repaired side detection systems 2 times ( 2017/2018 and again in 2020) both times GM reimbursed for repairs under technical bulletin. Repairs were supposed to be using -??redesigned-?? parts to prevent issue from reoccurring. Side detection system requires service again in February 2023. That is 3 times this failure has occurred in 8 years of owning this car. I have been told not too drive this vehicle with this issue as more serious issues can happen - dashboard failure, engine issues, etc. which can cause serious issues while driving. Even though GM extended the warranty for this, it doesn-??t seem fair that I have to continue to pay repairs for a defective system -??.. especially when I cannot drive for safety reasons. If this were just cosmetic, not that bad an issue. But this is a safety concern.
Vehicle is available for inspection upon request. Brake booster not regulating properly. This is causing the vehicle to not stop at a timely manner and a need to push brake all the way down for vehicle to eventually stop which is unsafe when driving. This has been confirmed by independent service center which has recommended to search for recall. No warnings or messages prior to issue.
- Chicago , IL, USA
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The linx radio stopped working. The onstar system stopped working awhile after the linx radio stopped working when the car started to operate off of battery reserve (or what I think is battery reserve --- the light on the dashboard changed to blue). I've had to change the batter twice in 2.5 years. I'm told the battery Duralast is a good battery and that its an electrical fuse problem and it would be difficult to find which wire is the problem. The vehicle has been inspected by three different dealers in three different states. I was also told to uninstall onstar for resolution of the electrical problem of the battery draining and needing to draw energy from another source taking up more energy than it's suppose to in the vehicle. Yes, in 2017-18, the problem was confirmed by the dealership where I purchased the car brand new in 2014, Criswell Chevrolet in Gaithersburg, MD.
I was driving straight on freeway at 70mph when "service stabilitrak" "service traction control" and "engine power reduced" showed in my dash as well as check engine light. At the same time the car shifted itself to 3rd gear and reduced speed to 40mph without change in driver input. This resulted in a near accident that would have been fatal. There was a 18 wheeler right behind me who was luckily paying attention and did not crush me when my vehicle did this. I then had to continue down the freeway unable to go beyond 50mph or get out of 3rd gear due to traction control malfunction. I had traction control set to off as I always do, it's not a needed thing living in a dry low elevation environment. If I applied more gas the engine would "bog down" and nearly stall because the computer was limiting speed and gear. I nearly died today because of poor engineering.
When turning left the wheel locks up as it would if the car were sliding on ice. The stability track alert comes on. It becomes a problem when I'm driving in busy traffic and turning at an intersection because it'll just lock up and not let me go, stopping me in the middle of the intersection.
My vehicle was stationary. I was sitting at a fast food drive thru. When all of a sudden, my rear windshield cracked without warning. There was no blunt force or object that directly hit my rear windshield. The whole rear windshield cracked and I heard loud sound when my rear windshield cracked. I haven't done anything to my windshield or my vehicle for the matter, for this to happen. I called the dealership for assistance on this matter and I was referred to G.M.C which is General Motors, and I couldn't get any assistance, in regards to my vehicle being safe to drive. What may have cracked my rear windshield is unknown.
I had noticed the epb light coming on intermittently, far more often than every 50 key cycles, and began experiencing a significant decrease in acceleration, poor braking, brake dust buildup, uneven tire wear, bogging down when the vehicle would shift and when accelerating out of a slowdown and/or turn. I would also constantly smell brake dust and tire rubber and felt my brakes would become extremely hot to the touch after short trips. I observed the outer rear brake pads through the caliper and there seemed to be decent pad left. However I took my vehicle to the dealership many times and was told every time that there was no need to replace the pads. I was never notified of any software flashes to correct any known or unknown issues, and was once told that my brakes needed to be bled and after having the dealership service them was told the issue should be corrected. I had friends and family with automotive backgrounds look at my brakes and tell me there seemed to be no visible issues. I finally decided to have a look myself one day. After hoisting the vehicle up, removing the rear tire and inspecting the caliper and pads, I realized that the epb had actually heat/rust-welded itself to the inner brake pad which was completely worn with no pad whatsoever. The epb was actually unable to retract, even though the light was off, because the metal plate on the back of the pad had been fused to the epb. I had taken it back to the dealer who refused to look at it again, and was inevitably tasked with correcting the issue myself. I have spent hundreds of dollars on new pads, rotors, caliper pins, grease, tires, etc. Because of the persisting issue. When I searched my vehicle by VIN it told me there were no recalls, but after searching by year/make/model I finally found the recall involving the epb causing drag after failing to retract. This issue continues today.
I just got my car back from the dealer and not even a day later after they had it for 3 days they told me that they could find nothing wrong with my car. But as I am riding down the highway I was going about 65 and my car shut and came back on. I lost control of my steering wheel, then the car started driving normal. Once I arrived to my job and turned the car off. My vehicle shut off and the ignition lights along with the side panel lights was blanking but nothing else was on. I couldn't put my windows up and the car wouldn't cut on so I left it for a few minutes and walked back outside after 5 minutes because I noticed all of my outside lights where on, and at this time. I was able to cut my car on and off but I don't know what to expect when I get ready to leave. I need someone to contact me so I can get this fix because its becoming annoying and I am a disabled veteran and its working my mental.
The sunroof sunshade won't retract properly and the fabric hangs down so I can't see out my rear window from the rear view mirror. This happened while driving on the highway. I had to exit and park my car. The shade had issues closing however I was finally able to get it closed. Then a code came up with body control module / sunroof/sunshade actuator calibration not learned (symptom 4B) code: B369D. Also my parking brake engages without touching the button. It happens when I start my vehicle and the parking light on the dash is lit up. I have to disengage it. I will then hear my brakes rubbing on the rotors while driving and making my car vibrate while driving almost like the brakes are catching on a couple spots on the rotors.
The gasket on a rear light deteriorated causing a leak in the trunk of the car. First addressed it with the dealership in the fall of 2019. They said they couldn't find anything. Happened again as covid began. When the dealership was able, they tried to repair the car and to remove the mold that had grown & did an ionizing treatment. They said it didn't work. Asked us to contact Chevy customer service. We've been waiting since May 8 for resolution to the mold issue. The car is now beyond repair. We've sent numerous emails and called repeatedly. They've assured us that they would get back to us by this past Monday, July 20 and they have not. Due to the mold, the car is unsafe to drive. They have yet to send someone to the dealership to even look at the car. The owner of this car is an 88 year old man with stage 4 cancer and is fighting kidney failure. He needs this car for appointments and treatments. Chevy is aware of this. We need help, please.
Around 3 years ago. 3 parts the lane departure modules control are the blind spot sensors, rear backup sensors and a front camera. My lane departure modules got wet and messed up my car where there were many things going wrong. While I was driving my car said the air bag went off, theft was detected, blower fan & temp controls where going on and off while I was driving. 2 years ago GM agreed to replace the modules. The dealership said they were having problems with the programming of the modules. They finally got them to program. The day I picked up my car I noticed issues with the sensor system. They said to drive it. I took it and the problem got worse. With the blind spot sensor, on the passenger side goes on and off all the time, I have pictures and videos showing where I am driving with no vehicle next to me at all with the light for the sensor shining bright. The rear backup sensor does not warm me, last week I did not see a garbage can behind me because it was lower than my trunk and I hit the can and broke my tail light. The front sensor that tells me I am going to fast for the car in front of me goes on randomly when the car in front of me is more than 100 feet or no car at all. I have taking my car to 3 dealerships 4 times. All the deanship's say they can't fix it because they don't get a code. There is no code for this, not to mention when my lane departure modules failed there was no code for it, they just stopped working. They say it is undiagnoseable. GM saw the pictures and videos and are now saying there is nothing wrong with the system without looking at the car just the pictures and videos. How can they say nothing is wrong when you see in the videos the light is on and no car is next to me" how do I let my 15-year-old daughter drive this car with a light on when no one is there" please help me! the safety and security system is not safe at all.
2014 Impala ltz hello all I am having a hard time finding any info2 to help my issue. The sunroof shade to my Impala has came off on one side of the track. It is held on by glue and appears like nothing else. Dealerships are no help and only want to sell you more on top of your issue. I truely believe whole heartedly that this should not be happening to an Impala with less than 58K on it. I hardly ever use the sun roof luckily or it would have happened sooner. I take the best care of this vehicle that I can. Please help myself and all the others dealing with this issue. Taking apart the whole interior of the vehicle and pay 2,000 to repair a paper shade and re glue it to the track doesnt seem fair. Im not sure how many of these we can send individually but purchased this vehicle Dec of last year. It was bought new from the previous owner. When driving the vehicle I have always felt something wrong with the transmission also. I understand its a new design but the very hard shifts into drive and jerking into gear on the highway made me take it in. Again dealerships are no help. They will not take the time to help you and only push you to the side. The behicle was under warrenty when I went in last year. Im not sure about now. My vehicle litterally only has 574056 miles on it. I travel for work and it is kept in storage 90% of the time. Please help
All my side sensors are failing and causing my info system to turn off. Also noticed smoke coming from one of the sensors. These events occur when the car is started up.
My car was taken to be inspected by courtesy Chevrolet. They clearly documented that I did have a problem with the catalytic converter. There has been past safety recalls on the catalytic converter cracking. According the document that I was given it clearly states that it was a welding failure. The part that is currently on the car is the original part that was put on the part when it was being made. I have been trying to get the issue fixed however everyone says that its a factory problem and should let them fix this. My car is starting to wear out the longer I wait and need for the problem to be corrected by GM.
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- Valdosta , GA, USA