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10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
45,771 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Chevrolet Impala miscellaneous problems

miscellaneous problem

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2014 Chevrolet Impala Owner Comments (Page 4 of 5)

« Read the previous 20 complaints

problem #22

Jan 232018

Impala

  • 51,000 miles

A D V E R T I S E M E N T S

I was pulling into a parking space had my foot on the brake and the car accelerated quickly. Even with my foot on the brake I couldn't stop it. The car slammed into a stone pillar.

- Fairhaven, MA, USA

problem #21

Sep 022017

Impala

  • 65,000 miles
Power steering very hard to turn, seems to stick when turned all the way left or right, mechanic said rack (?) and power steering pump need to be replaced. Makes noises and leaks power steering fluid

- Levittown, NY, USA

problem #20

Oct 142017

Impala

  • 26,000 miles
When it rains hard or after a car wash water seems to enter somewhere near the driver side front by the radiator causing steam on the left side of the front grill.. looks like car is over heating but is not... this only happens when there is heavy rain or after a carwash or any type of moisture that gets only in that area of the car... I have seen the same complaint on Chevy forums...

- Dolton, IL, USA

problem #19

Jun 222017

Impala

  • 63,000 miles

A D V E R T I S E M E N T S

When driving at low speeds or cornering at steep angles the traction control activates and will almost stop the vehicle. Previously had issue repaired under warranty and they replaced a wiring harness. Issue occurred again. A dealer service tech informed me that there is an issue with water getting in the harnesses but there is no recall only a technical service bulletin. Where it is a known issue that effects the traction control and ABS I feel this being a know issue should be addressed though a recall as the repair is expensive and a safety concern.

- Blackstone, MA, USA

problem #18

Jul 062017

Impala

  • 67,000 miles
The key is stuck in the ignition. You can turn it forward but it will not come out and the car will not start. You can't put the car in neutral to have it towed. There have been several recalls related to this issue for GM cars.

- Lansing, MI, USA

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problem #17

Jun 012017

Impala

  • 52,300 miles
Possible actuator issue. Myself, along with 3 other people, who has different models.of the Chevy Impala, have all experienced a constant clicking behind the passenger dashboard. It clicks nonstop even while the car is off. The only time it stops is when the air conditioning is on. It clicks while the car is parked and turned off.

- Augusta, GA, USA

problem #16

Jul 052017

Impala

  • 35,000 miles

A D V E R T I S E M E N T S

The rear view mirror fell off the windshield while driving down city street at 25 miles per hour. After first seeking help at the local auto glass dealer who told us they could not fix we went to the dealership. The dealership told us the windshield has to be replaced to fix the problem. This is based on a bulletin to them from the Chevy factory. The new windshield will take several days to arrive meanwhile the car will have to be driven for at least a week without a rear view mirror until everything can be reinstalled. Because this vehicles cameras and sensors are there as well theuball have to be recalibrated once they are reinstalled as well. The windshield alone costs $570, there will be labor for all of the aforementioned on top of that. The main concern is the safety of driving for a week without proper safety equipment due to the factory defect. The Chevy factory bulletin the dealership gave us lists 18 different Buick, Cadillac, Chevy, and GMC models ranging from 2013-2016 with this same problem. The bulletin number is #pi1187C. We believe there should be a recall on these vehicles for them to fix this problem. It's very poor design for a mirror to fall off a 3 year old car and requiring it to need a windshield replaced to fix, causes a safety issue for people who have to coordinate this, not to mention the costs involved!

- Mason City, IA, USA

problem #15

Apr 032017

Impala

  • 75,000 miles
While driving on the expressway my sunroof shattered into pieces.

- Jacksonville, FL, USA

problem #14

Mar 212017

Impala

  • 35,700 miles
Blind side motion detector monitoring system malfunctioned. This was after headlight malfunction so we thought it was related to headlight repair. Dealer said no. Car was in motion when warning light came on. Classic Chevrolet/GM refused to cover under manufacturer's warranty even though it's under 36,000 miles. They said it was because we were 2 months after warranty. Contacted Chevrolet/GM hoping for partial coverage to no avail. System should not have failed that soon. Neighbor said his system failed also. It was still under warranty so that means his didn't even make it past 36 months.

- Madison, OH, USA

problem #13

Feb 182017

Impala

  • 42,200 miles
Random engine and electrical system shutdown at low (idle) speed or when stopped at a traffic light. Vehicle goes completely dead and power steering locks up. All instrument panel display is dead. Generally vehicle restarts automatically in 5-10 seconds. A few time I had to restart it. This was very random but on sat 2-18-2017 it happened 6 times within 10 minutes while in heavy traffic and stopped at traffic lights.

- Bradenton, FL, USA

problem #12

Dec 122016

Impala

  • miles

A D V E R T I S E M E N T S

I have a 2014 Chevrolet Impala with 34,000 miles. I was informed my ac compressor has a leak and needs to be replaced. All vehicle maintenance has been completed by the dealer roger dean Chevrolet. They gave me a quote of $1,470 to repair my car. Im very disappointed that this could happen on my car so soon. I have bought 6 vehicles from this manufacturer and feel this is unjust. Please help.

- Cape Coral, FL, USA

problem #11

Aug 202016

Impala

  • 15,000 miles
The car has push button start forgot to shut the car off the car kept running for over an hour with the doors open someone could have very easily stole the car by just getting in and driving away note the key fab was not in the car yet it could be driven....this is a major problem...the Chevy dealer is aware of the problem yet no fix applies to this problem this has happened to me at least 3 times....

- Birmingham, MI, USA

problem #10

Apr 052016

Impala

  • 60,000 miles
Safety systems that sense cars around car stopped working. Front, side, and rear sensors failed. Indicator lights in mirrors ceased to function. Dealer states parts are on national back order and have to wait to get them.

- Flint, MI, USA

problem #9

Mar 112016

Impala

  • 25,000 miles
Purchased my Impala Nov. 2013, brand new, ordered from dealer. One month later as I stopped at a stop sign and proceeded to pull out onto the next street, the car started going very slowly, hardly moving and then just stopped. The engine was running but the car wouldn't move. I shift into manual 1st gear and the car proceeded to move. I reported it to my dealer and they said to let them know if it happened again. It's now March 2016 and it has happened a total of 6 times to me...this car is not safe. Dealer said they have not received any complaints similar to this from any other 2014 and new Impala owners. I have found many complaints in the website with the same experience I had. My radio/gps display also goes blank intermittently, though not a safety issue, it is very upsetting when it happens while driving is a strange place and the gps quits. This report is of the most recent issue.

- Torrington, CT, USA

problem #8

Jul 312015

Impala

  • 20,000 miles
On cold start vehicle exhaust at the Y flex pipe will rattle for approx. 15-20 seconds until exhaust becomes warm.

- Porter, TX, USA

problem #7

Oct 312015

Impala

  • 6,147 miles
Five red warning lights flashed on the windshield followed by several beeps. Happened two days in succession. There were 3 adults and two children in the vehicle. (normal operation only one or two adults) on a two lane roadway, rounding a curve at 35-40 mph. Pavement dry, daylight, nothing in front of us. Truck approaching from opposite direction in his own lane. No automatic braking or speed change noticeable. I did not sense any dangers present. Dealer denies any knowledge of this situation. Nothing like this ever happened during the first 6,000 miles of operation under a variety of driving conditions.

- Scotia, NY, USA

problem #6

Jun 242015

Impala

  • miles
While driving heard a loud noise which sound like a balloon bursting. The next morning when I got into my car and closed the door the sunroof shattered and fell in.

- Riverdale, IL, USA

problem #5

Dec 012014

Impala 6-cyl

  • miles
2014 Chevrolet Impala. Consumer writes in regards to recalls for vehicle. The consumer stated every time a recall was issued, he had to drive 35 miles, to the nearest dealer.

- Foristell, MO, USA

problem #4

Nov 082014

Impala

  • miles
I purchased a 2014 Impala on November 8, 2014 from a Chevrolet dealership and 2 days later on November 10, 2014 I received an email saying contact them because it a recall on this car. When I looked up the recall there where 9 recalls on this car. I was sold a car and they new it wasn't safe.

- Merrillville, IN, USA

problem #3

Feb 042014

Impala

  • 11,653 miles
I kept on blaming my family for spilling water in the back seat of my car. I keep many items in the trunk of my car, to include my camera. My car was smelling awful. I did not think to look in the trunk. I went in the trunk, and all my items were wet, and molded. Mentally, I am torn, because I traded my SS2008 for this 2014 vehicle. Mentally, I feel that I was beat. Now I am going to receive a car back that has been patched up. I still must pay the full payments, for a faulty vehicle. I receive a letter dated March 2014, on 14 April 2014. I called the dealer and was informed that they knew about this issue since February. Why was I not contacted. Even if they fix this problem, I will not be satisfied paying the monthly payments required for a faulty vehicle. I purchased this car in June 2013. The entire inside of the car is and under the seats are wet and molded. Some many of my fraternity papers and clothing's were damaged.

- Spring Lake, NC, USA

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