This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chevrolet Impala. The contact stated that the headlights on the vehicle were not illuminating properly to guide her while driving the vehicle during night. The vehicle was taken to the dealer but was not diagnosed or repaired. The failure mileage was 5,000. Updated 09/23/16
The contact owns a 2014 Chevrolet Impala. The contact stated that the headlights failed to illuminate properly without warning. While driving 25 mph at night, the headlights did not illuminate the road, but the contact could still read the road signs. The dealer elevated the headlights, but this did not correct the issue. The manufacturer was made aware of the failure. The approximate failure mileage was 12,100. MA 08/06/15 updated 10/17/2017
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at night the headlights and high beams failed to illuminate the road properly. The failure recurred each time the vehicle was driven at night. The manufacturer was not made aware of the failure. The approximate failure mileage was 39.
The contact owns a 2014 Chevrolet Impala. The contact discovered water in the front headlight beams. The dealer replaced the headlight beams on numerous occasions, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was unavailable.
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at night and operating the head lights, both the low beam and high beam lights would not illuminate far enough in front of the vehicle to see on coming vehicles. The vehicle was taken to the dealer but no defect was diagnosed. The contact was informed that the head lights were operating as normal. The manufacturer was notified. The failure mileage was 9,000. Pam
- Charlotte, NC, USA
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The contact owns 2014 Chevrolet Impala. The contact stated that the headlights did not provide sufficient visibility while driving at night. When the contact used the high beams, the light was pointing upward instead of eye level. The contact also stated that the high beams remained pointed to the left or right which displayed very poor lighting. The vehicle was taken to the dealer who stated that the lights were compliant with federal regulations. The manufacturer was notified of the failure. The approximate failure mileage was 13,000. The consumer stated there was no lighting on the sides of the vehicle. So, when making a right turn onto a street it became a guessing game as to where the curb was. Updated 08/14/14 updated 08/29/14 updated 09/17/2014 updated 11/20/14 the consumer has since traded the vehicle. Updated 01/17/15 updated 8/30/2017
A D V E R T I S E M E N T S
- Clinton, NC, USA