This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on the interstate the car has shut off and the lights pop up saying rear stability, ABS anti theft detection, and the check engine light.the car has done this three times so far with my child in the car.
The contact owns a 2014 Chevrolet Impala. While driving various speeds, the vehicle suddenly shut off. The contact indicated that the failure occurred on several occasions when slowing down and making turns. The vehicle was taken to bill fox Chevrolet (725 S rochester rd, rochester hills, mi 48307) to be diagnosed, but the failure could not be duplicated. The manufacturer was notified, but no assistance was offered. The failure mileage was 90,000.
According to an April 2019 letter from Chevrolet/GM, side blind-zone alert sensor is known to need replacement. Their letter says to have it repaired at any GM dealer, but there are no parts available. I've called the dealer 3 times and they have no eta for the back-ordered parts. Today I called GM directly and they do not even have an eta for when these parts may be available. The rep I spoke to today realized this was pretty absurd, but obviously providing the parts goes above his pay grade. I don't know what else to do.
In my 2014 Chevy Impala lt I have noticed that when it rains or when washing the car water seems to leak into the car in the trunk and into the area where the spare tire sits. However it's not noticeable as the carpet in the trunk does not appear to be bet untill you lift it up. Another thing I noticed with this was that my locks on the doors were locking and unlocking by themselves and at one point the vehicle did not respond to the unlock request from the transponder. I then used onstars remote unlock after trying every button on the transponder to gain entry to the vehicle. Short time after that experience I have noticed my parking break to activate it's self after being parked and the car being shut off I would come back and see that the parking light would be on and I'd have to press the break to unlock the parking break. When the cars parking break goes on the car is parked on a flat surface. I want the car to repeat the issues so they may be recorded on video however I don't want to damage my vehicle as I take pride in the product that I have purchased.
I am getting the message "service side detection system" and no longer have indicator flashes in side mirrors when being overtaken by another vehicle. The message comes on when I start the car.
Driving on city street at or about 35 mph, service stabilitrak indicator light comes on. The vehicle thereafter begins to shutter and sputters intermittently. Pressing on the accelerator, the vehicle has significant power loss.
Service blind detection system. This warning came on after 1 day of purchasing my 2014 Impala so I took car back and the dealer took it to Chevy to fix the recall but I was told that they're to many miles on my vehicle. This issue needs to be fixed because I'm within my 15days if used vehicle warranty and if this issue continues this could cause other issues as I have read due to reviews on this issue. Because now it becomes a bigger issue and could cause lawsuits due to being not covered and with being out of the mileage coverage period could really destroy a company because it's just not safe. I would like more information and how this could be fixed because this is a new purchase and I haven't even had the vehicle 5 days and if this vehicle starts a electrical fire/ problem it becomes a bigger issue can you please fix my issue and make exceptions to this recall mess.
Mileage: 89000 customer received a letter from GM stating an extended warranty is now available regarding the side blind zone detection system error that displays over the entire dash display panel. The warranty was extended to 6 years from the date vehicle was placed in service and 80,000 miles. Many of the vehicles affected by this are experiencing this issue at just over 80,000 miles or have gone past 80,000 miles due to GM's lack of a timely response to this issue that has affected several people. The service side detection message appears upon starting the vehicle and remains to block the digital info center until it is dismissed by the driver who has to move the thumb to press the button. This message also re-appears after driving for several miles causing the driver to look away from the road to acknowledge the alert. The rear side detection modules were placed behind the rear wheels and collect water, dust, dirt, and debris causing failure. GM should redesign this housing to better protect the modules in the future
The contact owns a 2014 Chevrolet Impala lt. The contact stated that the side detection was malfunctioning. In addition, the fuel gauge, the speedometer, and the entire dash board failed to function. A dealer was not contacted. The manufacturer was made aware of the failure and informed that there were no recalls on the vehicle. The failure mileage was 64,000.
Originally my blind zone detection was the only thing popping up on my dashboard but my car and functions ran find except the detection feature..but then codes like airbag, traction control, ABS, front camera, parking asssistant appeared all over my dash board and then the radio, heating system, speedometer, RPM, gas and heating gage all stopped working. I checked online and these seems to be a huge problem that GM should be responsible for!! the dealership expects me to pay 1300 this is not far only had this car for a year and half smh please push for a recall it's not safe to be driving with air bags not working or turning signals not work...
The contact owns a 2014 Chevrolet Impala. The contact stated that the side blind zone alert message displayed on the instrument cluster. The contact received an extended warranty #N172097060 (side blind zone alert module water intrusion) however the vehicle exceeded the 80,000 mile time limit. The contact was concerned that the passenger presence detection system would fail and that the air bag would not deploy in the event of a crash. The vehicle was not diagnosed by a dealer. The manufacturer was notified and provided no assistance. The failure mileage was unknown.
Blind spot warning not working, GM not willing to replace modules on car with ones that have since been updated. New modules are sealed and resist water intrusion, old modules do not.
Side blind zone alert sensors have failed. These failed sensors are causing other electrical issues with the vehicle including air bag warning, instrument cluster intermittently not working, HVAC controls not working and intermittent issues with starting the car. Received a letter from GM extending coverage on the components to 6 years / 80,000 miles. Vehicle has 142,000 miles but this is not a part that is a wear and tear item. GM has acknowledged this part has known issues but has limited the amount of time/mileage they will cover. Safety issue due to instrument cluster being unresponsive and air bag potentially being disabled due to this.
Side detection system sensors are located on the inside of the rear bumper panel on either side, they detect cars in the blind spot. The sensors are located in a poor location to begin with, they are in direct line of fire with road and tire debris, salt water, gravel, sand, snow, mud, etc. Over time, the natural elements seep into the cracks of these sensors and/or their wiring harnesses at the connections, and cause malfunctioning of this system. Minimally, the problem can be resolved by replacing the sensors and/or harnesses for brand new ones. At the worst, these malfunctioned sensors cause other electrical malfunctions and subsequently increased road hazards and driving conditions by the way that it can lead to the driver info center going black, the radio cutting out, all the interior and gauge cluster lights going out while on the road. If left unresolved because many customers and drivers would much rather wait for an official recall and continue driving, many will be at risk.
Blind spot safety light module went bad due to poor design, General Motors has a warranty up to 80,000 miles, I took my car to the dealer, they said there's no code reading, but failed to actually check the module itself, after extensive research I found out they are subject to starting fires, a GM engineer made a statement about the poor wording in there extended warranty service, I'm afraid the car may catch fire because of their failure to actually check the module itself, I believe both blind spot light modules should be replaced as GM knows about this problem.
Side detention sensor alert came on a day or two ago. Today while driving numerous dash lights and alarms came on. I had no gauges and could not signal while driving. Had my daughter in car. Very dangerous. I had the sensors replaced a year ago which cost me over $1,000.
A D V E R T I S E M E N T S
- Killeen, TX, USA