This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chevrolet Impala. The contact stated that the electronic parking brake indicator illuminated. While the brake pedal was depressed, the vehicle failed to stop. The contact had to depress the brake pedal twice to stop the vehicle. The contact heard an abnormal noise in the rear of the vehicle after the indicator illuminated. The vehicle was not diagnosed or repaired. The contact notified an unknown local dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 64,970.
Vehicle sold/leased on 9/3/14 with open recalls the consumer stated two weeks after purchasing the vehicle, it had to be towed due to a malfunctioning parking brake, which was recalled. On November 16,2 014, he received a recall notice regarding an issue with the power steering. The dealer claimed the power steering had already been performed. The consumer was then provided proof, the recall had not been performed. Updated 06/10/15. Updated 08/22/16.
- St Albans, NY, USA
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- Jackson, ME, USA