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7.5
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 22,150 miles
- Total Complaints:
- 4 complaints
Most Common Solutions:
- not sure (4 reports)
accessories - interior problem
Helpful websites
- No one has added a helpful site for this 2014 Impala problem yet. Be the first!
A D V E R T I S E M E N T S
I purchased my 2014 Chevy Impala in 2015. I had problems with my navigation system from day one. I had it serviced several times and nothing seems to help. The navigation map is off by 2 hours. Dont matter what my destination is the map is off by 2hours. So in June or July I had spoke to a new manager at the dealership he assured me that he would make sure that it is repaired. They stated that they gave me the newest update.
Now it is February and i have a BLACK SCREEN. Everything works in the car except the fact that I have visual. I went online and several GM cars are having the same issue. I tried everything that some people tried that resolved the problem but it is not working. I called my dealership and the service person told me that he has a 2016 that is having the same problem. It is a computer problem and the car need to be reboot. Well, he stated that he can look at it for $135 because I am outside of my warranty.
When I called and spoke with April at GM she was so kind to tell me that I would have to pay for the diagnostic but they would try to discount the repair cost I explained to her that I have had a problem with my infotainment system from day one. She stated that the BLACK SCREEN is on other cars not me year and make. It don't make sense. They should have replaced my radio way back then. Now, I have to see what the dealership will do? I am so mad because GM is aware of the problem but is doing nothing to take care of it.
- Vernell J., Harker Heights, TX, US