This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is a "known" issue with this vehicle, especially when turning left. The car will decelerate and traffic is a safety issue. I found the cause via google and needs to get addressed. The car will always display driver feedback on the dashboard. It simulates when driving through an icy patch. The car will not excel but rather decelerate. This happened to me just last week turning into payton manning children's hospital.
I have had problems with steering control in this vehicle ever since I bought it from serpentini Chevrolet in strongsville, Ohio. Chevrolet service department replaced the left front hub and bearing assembly on 6/9/16 at 34,770 when the car was still under warranty. On 8/3/18, when the vehicle was out of warranty at 60039 miles, the service department told me that the steering gear was leaking and it would be an $1829.50 repair. The symptoms I am experiencing now are the same as when the car was under warranty and not repaired correctly. It makes a scraping or grinding noise when you turn. If I add power steering fluid, the problem goes away, which leads me to believe that this was the problem all along. I checked online and it seems to me that a lot of people are having this same issue which usually only gets identified after the car is out of warranty. I believe GM should be required to do a recall before someone has a serious accident.
I attempted to turn on my vehicle while in the parked position the key would not turn and the wheel was in the locked positiion. Made several attemps to try and turn the key with negative results. Had to have the vehicle towed and a few diffent mechanics attempted to turn the key but negative result. It has been determined that the ignition switch needs to be replaced.
- Plainfield, NJ, USA
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I purchased my vehicle on March 23 2019.I have made several repairs to car but the problem persists. If I'm at a stop and I proceed to drive and make a left my car will make a grinding noise and the traction control light will flash it makes it dangerous to join traffic safely. I looked online and several people have the same exact issue with their vehicles. Service traction control. Service stabilitrak service brake assist will go on when I try to make a U turn.. ive replaced left driver side wheel hub with ABS sensor replaced TPMS and had alignment done. I felt the tea admission is being affected by this issue. So I had it serviced as well. I feel Chevy should do a recall immediately.
The contact owns a 2013 Chevrolet Impala. The contact stated that the vehicle was taken to lupient Chevrolet (1601 southtown dr, bloomington, mn) for routine maintenance. The mechanic discovered that the steering gear was leaking fluid. The steering gear was replaced. The contact indicated that the same failure was previously discovered this year while the vehicle was undergoing routine maintenance. The manufacturer was notified of the failure. The failure mileage was 20,080. Consumer stated he had a 27 inspection completed and dealer stated there was a small leak with a milage of 33,393. Steering gear was replaced at 20,080 miles and again at 13,893 miles. Consumer feels there is a design or manufacturing issue.
I was driving down the road with my child and my service stabilitract and ABS light came on and when I went to turn all U heard was a grinding noise and the wheel like locked up and wouldn't let me turn until like 5 seconds later almost causing me and my kids to get hit into a really terrible wreck with cars coming at us at 55 mph
When making low speed left hand turn service stabilitrack and service ABS warnings come on, steering is difficult and a grinding noise is heard. Grinding stops when steering wheel straightened then turn can be made after speed is built up.
Stabilitrack and traction control will randomly fail while backing and driving. Especially with right hand steering input. Many times while driving and turing right, stanilitrack and traction control will alert failure and the input from the accelerator will cease causing slow tiring leading to near miss traffic collisions. Chevy can not find problem and numerous online reports of the same issue. On going issue.
The ABS, traction control, brake assist and stabilitrak warning lights come on intermittently while driving. A grinding noise can be heard coming from the front-left wheel. This usually occurs while accelerating from a dead stop or making left and/or right turns from a dead stop
After reversing, then when accelerating out to make a left turn, my car makes a grinding noise, I can feel it in my accelerator and I lose power, my traction control light goes on, sometimes my brake assist, ABS, and stabiltrak lights come on too... if I back off and try again I can then accelerate out and proceed as normal, happens intermittently, hard to duplicate, makes me feel unsafe if I need to accelerate out of a turn then I will not have the ability to do so. I want to take it in to see if it needs a repair, but by reading forums, many many people have had this same problem with the Chevy Impala and have paid hundreds of dollars to get different things fixed, and it doesn't solve the issue. Started 3 weeks ago, and has happened many time in that 3 weeks. My car has about 85,000 miles on it. I use to love my Impala, now just want to get rid of it.
The ABS, traction control, brake assist and stabilitrak warning lights come on intermittently while driving. A grinding noise can be heard coming from the front-left wheel. This usually occurs while accelerating from a dead stop or making left and/or right turns from a dead stop.
Car was making a squeaking noise when you turned the wheel. Took it in to dealer. They said steering column was leaking and could result in loss of steering if not repaired. $1300 to repair. This is a 3 year old car with 44,000 miles on it. Was not covered under warranty. Losing your steering is certainly a major safety concern.
The contact owns a 2013 Chevrolet Impala. The vehicle was taken in for an inspection and the contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 46,900. Updated 10/18/16 updated 10/19/16.
The contact owns a 2013 Chevrolet Impala. While driving various speeds and attempting to make a turn, the contact heard an abnormally loud noise coming from the vehicle. The vehicle was taken to an independent mechanic for diagnostic testing; however, the results could not be provided. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000.
I took my car to the dealership because I had a few noises from the front end. One was a clunking noise when I reached speeds of approx 25 mph, the front end was making a popping noise, when I would back up then pull forward there was a grinding noise, and also a few times when I would make a left hand turn it was like my car was stuck for a few seconds with the motor revving, but wouldnt move. When it finally would, it would shoot forward and I almost lost control of the vehicle. When I took it to the dealer, I was told both lower control arms and the right front hub had excessive play, the front engine, rear engine, strut mount, and transmission mount were torn, the front timing cover and the steering gear rack were leaking and all needed to be replaced. So much for spending so much money for a car to reliably get me and my kids from point a to B safely. Thankfully the dealership is helping me out so I can affords to get my car fixed, and its still costing me $2000. The car only has 60,3023 miles on it.
When turning the steering wheel to the left, the car lurches slightly forward and makes a terrible noise---loud enough to be heard outside of the car. A mechanic checked the ball bearings in the wheels and they were okay he said. This noise started a month after I bought the car. It doesn't make this noise every time you make a left turn, but when it does, it does it repeatedly if making a left turn.
A D V E R T I S E M E N T S
- Sweet Home, AR, USA