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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
82,996 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chevrolet Impala fuel system problems

fuel system problem

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2013 Chevrolet Impala Owner Comments

problem #8

Apr 082024

Impala

  • miles

A D V E R T I S E M E N T S

While driving vehicle warning light service stabilitrak....reduced engine power comes on. Vehicle then slows and can not drive over 20 to 30 mph. This has occurred randomly at highway speeds while driving on interstate in traffic. Sudden reduction caused traffic to have to slow quickly and almost caused a collision.

- Galesburg, IL, USA

problem #7

Sep 282020

Impala

  • 213,000 miles
I dont understand why my car shows no misfires until today and its the fuel control module but it resets and goes away then back again like its remote control. While stationary battery is fair/ alternator fair

- Houston, TX, USA

problem #6

Sep 182020

Impala

  • miles
My car keeps turning off on me while im driving

- Bronx, NY, USA

problem #5

Nov 102017

Impala

  • 104,000 miles

A D V E R T I S E M E N T S

Car stopped running at interstate speed (70mph) without warning. Gas gauge shows 1/4 tank of fuel left. The car has also done the same thing on a city street with 1/8 tank of fuel left.

- Mt. Vernon, MO, USA

problem #4

Sep 012017

Impala

  • 120,000 miles
The floating gas gauge doesn't properly read the gas levels, even after replacing the fuel pump system and housing. One minute my gauge says I have 120 miles worth of gas when I cut the car off. The next morning when I get in the car to leave, my gas gauge shows 109 miles then it might jump down to 99. I can never tell how much gas I have. The actuators go bad in every model, I've had a 2005, 2010 and 2013 all of which encountered problems with the actuators going bad during the summer months. When you replace one actuator, it's not long before it goes out again and you need a new one.

- Arlington, TX, USA

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problem #3

Feb 032017

Impala

  • 86,028 miles
"takata recall" I purchased a 2013 Chevrolet Impala 02/2015. One month later my car stopped in me. I got the car towed to serra Chevrolet. They said I was out of gas which I didn't believe cause I was at qtr of tank. They said with the kind of engine I had qtr of a tank meant empty in my car. I didn't believe this. In 02/2016, on my way to work, my car stop on the interstate. I got the car towed to serra Chevrolet again. They said my fuel pump sensor and something else was gone. They used my extended warranty that I purchased w/ serra Toyota when I bought the vehicle. I lost my job due to this problem with this car. In 02/2017, the car stopped on me again. I got the car towed again to serra on 02/03/17. They said it was my fuel pump sensor. I had to pay $420.21 out of pocket on 02/09 to get my car. They said my extended warranty had expired. I don't understand cause my powertrain warranty haven't expired, I'm also still paying for an extended warranty with my carnote but I can't utilize, and I only used the extended warranty once. On 02/13/17 after I got my car from serra my car stop while I was driving again. I contacted serra. They paid for towing but I had to pay for an emc, which was $329.18. At the time, my car had 86,078 miles. On 4/28/2017, I don't know what they said was wrong but I paid $1,131.25 on 05/15/2017. I don't think they knew what was wrong. On 05/24/2017, my car messed up again, and I had to pay $133. Serra gave me a $32.95 discount cause I've had to spend so much money. At this time, I have 90668 miles on my car. On 06/21 or 27th, my serpintine belt broke and I had to pay $468. To hendrix Chevrolet. That was the closest Chevy store where my car stopped. Now 7/18/17 my car is back in the shop at serra. They say my crankshaft and something with my motor. My car have 93,586 miles. I was sold a lemon from serra Toyota. I have paid $2,481 since.

- Fairfield, AL, USA

problem #2

May 232016

Impala

  • 60,936 miles
The contact owns a 2013 Chevrolet Impala. While driving 25 mph without warning, the vehicle lost power and stalled. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the fuel pump and fuel sending unit needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,936.

- Houston, TX, USA

problem #1

Apr 152016

Impala

  • 80,000 miles
My car basically just cuts off on me while driving all kinds of signs keep popping up on the dash then they'll go away. It has told be to service my stability track and I went to get service and the people say that's not a problem and they have but it on the machine and it says there is no problem I just don't know all I do know is when I'm driving it cuts off and then some times when I'm driving the engine power gets reduced then I can't go over like 20 it did this while I was on the highway I thank god I didn't get hit!

- Jacksonville, FL, USA

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