This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2013 Impala Ltz Service Traction Control, Service Stabilitrack, Engine power reduced problem lights came on the dash. Almost had an accident I want to know why the 2013 model of impala has not had any recalls as the 2010 models with same issues..... My vehicle has the same major issue and need to be addressed & Recalled...... The 2013 Chevrolet impala LTZ Need to be Recalled to fix this issue for the safety of my family and the families on the road and Highways........ I can't express more the need of recall for my vehicle!!!!! I attached documents on the pervious 2010 model recall that had the same issues.... If you think Chevrolet dealership fixed the problem on the 2013 impala model it didn't work cause I have same issues!!!!!
while waiting to make a left turn when traffic cleared I pressed the gas pedal and heard a loud grinding noise and the car would not move for 2 or 3 seconds and suddenly moved. Very dangerous. Car forums have many of the same incidents with great difficulty in resolving this problem and after several years no answers. This is life threatening issue.
Days after purchasing my 2013 Chevy Impala ltz 2 years ago from first car in bakersfield I have had nothing but problems with it. As I would drive it, it started to automaticly brake on its own and lose traction speed. Blows white smoke all the time it is running even when parked. I have major problem when driving the car shakes slot. I have spent approximately $5000 in repairs and no improvement what so ever!
Wiring harness is defective and friction causes electrical misfires that affect the entire vehicle, from deacceleration while driving to not being able to turn over the engine to start. I've been dealing with this issue for over 4 years and GM nor any safety commission will do anything in terms of a recall. This complaint is the only recourse that I have in order to notify public of the issue. This is extremely concerning as it can cause safety hazard on road.
- West Palm Beach, FL, USA
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The contact owns a 2013 Chevrolet Impala. The contact stated that the service electronic stabili-trac warning light flashed on the instrument panel and the vehicle jerked and shuddered with the accelerator pedal depressed. The failure also recurred while the vehicle was being reversed. Additionally, the vehicle vibrated and shuddered at speeds exceeding 55 mph. The vehicle was not diagnosed nor repaired. Neither the dealer nor manufacturer were notified of the failure. The failure mileage was 9,000.
With no warning the engine of my car had a catastrophic failure. Due to defective timing chains and gears. Known to being problematic and breaking around 85,000 miles. Many on line complaints with this engine, but GM will not acknowledge it and do a safety recall. It is a safety issue because when my engine failed there was no warning light to alert us to a problem. The car was running fine and it made a clanging noise along with a thick cloud of blue smoke.. we were lucky to get the car off the side of road before getting rear ended. Timing chains are not a regular maintenance item. They are suppose to last the life of motor. If they are failing at 85,000 miles or less why isn't a scheduled maintenance listed for it. Our car was regularly maintained at 4,000 miles with synthetic oil. I did not use a Chevy maintenance mechanic I used a mechanic who has close to 50 years experience. Ji called GM up to explain what happen they said there was no recall and I can't go by on line forums. They wanted me to tow the car to a Chevy garage for a diagnostic test. I asked them if they can have a mechanic come to where my car is, because I couldn't afford another tow and it was pretty obvious the engine failed. They refused. I was not expecting to replace a motor at 85,000 miles when most Impala go 200,000 miles. After on line research there was many complaints about this engine with timing chains and also a class action suit with different models, but same engine. I have no money to replace an engine and I shouldn't have to.
My reduce engine power light, service stabilitrak light and ABS light is on also check engine light.car will not go ove 30 to 40 mph. The car will reduce speed on the highway. And streets. I live in Illinois. I've done tried everything. The car was in the shop for over a month cost me $1500 to fix every issues the mechanic thought was wrong and the car still have the same issues. I have even just recently brought a new gas cap because that light kept saying tighten. This can be really stressful. I dont think I will ever buy another Chevy car again. As I research my issue just by typing in the problems without giving the make and model of car. I see all these problems are only with Chevy vechiles. What do I do?
The contact owns a 2013 Chevrolet Impala. While exiting a parking space, the vehicle made a popping noise without warning. The failure recurred. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 66,000.
The contact owns a 2013 Chevrolet Impala. While driving approximately 60 mph, the "service stabilitrack" message displayed on the message center. The vehicle lost acceleration, the rpms increased, and the vehicle surged forward. The contact stated that the failure occurred for approximately eight months. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 94,000.
Since I purchase the car December 2016, I have had an issue with the front driver wheel well. From a tire rod, cv axle, wheel hub, and the stabilitrak off light. Today, I get an engine light and my car slowed down drastically. Now I have a check engine light, service stabilitrak, engine power reduce, stabilitrak off and traction off!
Vehicle is 5 years old and only 90,000 miles and the engine has developed an oil leak on the right side of the engine. The dealer has alway done the oil changes etc, and never mentioned it. This is a fire hazard and needs to be corrected. I see from others that this is common on the 3.6 engine no matter what vehicle it is in.
Was driving home on the interstate within normal speed limit. All of a sudden hit something ran over something and the car begin to lose oil and shut off. When towed to repair shop was told the engine had a defect in it bc it threw a rod and ruined the engine. The repair shop confirmed I was not at any fault bc there was plenty of oil and all needed maintenance was update. The repair shop can't figure out why the engine would throw a rod and deemed it a defect in the engine. The car was bought with 30K miles and now its 130K. Never had any problems until this and statefarm insurance says it does not cover this situation. Will be seeking if the manufacturer will replace it, bc it happened not at any fault of mine. If anyone else have experienced this please make it known for other ppl and state how you solved it. Thks
Car was hard shifting always was getting to high way speed lost power on engine warning code came on has only lower 3 gears forward no reverse now, Chevy wants me to pay 3660 them pay 1600 and call it a warrenty, has lot left on mileage short 5months on warrenty being out not right they want old transmission also to cover their screw
Was driving then all of a sudden the car stopped accelerating. I was getting the following warnings: Service traction control, track stability, and engine power reduced.
"takata recall" I purchased a 2013 Chevrolet Impala 02/2015. One month later my car stopped in me. I got the car towed to serra Chevrolet. They said I was out of gas which I didn't believe cause I was at qtr of tank. They said with the kind of engine I had qtr of a tank meant empty in my car. I didn't believe this. In 02/2016, on my way to work, my car stop on the interstate. I got the car towed to serra Chevrolet again. They said my fuel pump sensor and something else was gone. They used my extended warranty that I purchased w/ serra Toyota when I bought the vehicle. I lost my job due to this problem with this car. In 02/2017, the car stopped on me again. I got the car towed again to serra on 02/03/17. They said it was my fuel pump sensor. I had to pay $420.21 out of pocket on 02/09 to get my car. They said my extended warranty had expired. I don't understand cause my powertrain warranty haven't expired, I'm also still paying for an extended warranty with my carnote but I can't utilize, and I only used the extended warranty once. On 02/13/17 after I got my car from serra my car stop while I was driving again. I contacted serra. They paid for towing but I had to pay for an emc, which was $329.18. At the time, my car had 86,078 miles. On 4/28/2017, I don't know what they said was wrong but I paid $1,131.25 on 05/15/2017. I don't think they knew what was wrong. On 05/24/2017, my car messed up again, and I had to pay $133. Serra gave me a $32.95 discount cause I've had to spend so much money. At this time, I have 90668 miles on my car. On 06/21 or 27th, my serpintine belt broke and I had to pay $468. To hendrix Chevrolet. That was the closest Chevy store where my car stopped. Now 7/18/17 my car is back in the shop at serra. They say my crankshaft and something with my motor. My car have 93,586 miles. I was sold a lemon from serra Toyota. I have paid $2,481 since.
The contact owns a 2013 Chevrolet Impala. When the contact started the vehicle and shifted into drive, the traction control and check engine warning indicators illuminated and the vehicle lost acceleration. The contact stated that the same failure recurred three others times. In order to remedy the failure, the vehicle had to be shut off three or four times and then restarted. The contact also stated that the vehicle was taken to the crest Chevrolet dealer three times for the same failure and was repaired under warranty. The vehicle was not repaired this time. The manufacturer was notified of the failure. The approximate failure mileage was 38,000. Updated 08/03/17
The contact owns a 2013 Chevrolet Impala. While turning left at 10 mph, the vehicle stalled and the engine re-engaged independently. The contact depressed the accelerator pedal and the vehicle jerked before accelerating. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
The contact owns a 2013 Chevrolet Impala. While driving 20 mph, the vehicle stalled and made a grinding noise when making a turn in the middle of an intersection. The contact also heard grinding noises when the vehicle was shifted in reverse. There were no warning indicators illuminated. The vehicle was taken to a local dealer, but was not diagnosed. The manufacturer has not been notified. The failure mileage was 81,205.
The contact owns a 2013 Chevrolet Impala. While driving 10 mph and making a left turn, the ABS, traction control, service brake assist, and check engine lights illuminated. The vehicle began to decrease in speed while the accelerator pedal was being depressed. On several occasions, while the vehicle was in reverse, an abnormal noise could be heard. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was approximately 39,000.
A D V E R T I S E M E N T S
- San Antonio, TX, USA