This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I went to start my car the key was immediately "locked" inside the ignition..locking everything in the car up, from the brakes to the electrical. You should be able to turn it 4X (a, B, C, D(on) it would not let you go past C. the key would not come out, I had it jumped in order to get the key out. I thought for sure it had to do with the ignition switch being recalled, but no hall Chevrolet said it was just the battery. So when your battery goes bad, it is normal for the key to be locked almost "eaten" by the ignition. There was no warning it was the battery, nothing. I have only owned the car 29 days. I really thought it was the ignition switch but dealership says no battery?
2013 Chevrolet Impala. Consumer writes in regards to ignition switch recall issues. Consumer sent additional correspondence. The consumer stated all the dealer did was change the factory issued key so he could not put additional keys on the ring and replaced the larger key ring, with a smaller one. Updated 12/07/15.
The contact owns a 2013 Chevrolet Impala. While driving approximately 30 mph, the defroster failed and created poor visibility. The failure recurred on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000. Updated 03/04/15 the consumer stated the vehicle needed a need battery. Updated 03/26/15
The contact owns a 2013 Chevrolet Impala. The contact received NHTSA campaign number: 14V355000 (electrical system). However, the contact felt the time frame for the recall repair was excessive. The manufacturer was made aware of the delay. The contact had not experienced the failure.
The contact owns a 2013 Chevrolet Impala. The contact received a notification for NHTSA campaign number: 14V355000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Staunton, VA, USA
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The contact owns a 2013 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the parts needed for the repair were unavailable. The dealer was uncertain when the parts would become available to service the vehicle. The manufacturer was notified and stated that they only had a limited amount of parts. The contact had not experienced a failure.
The contact owns a 2013 Chevrolet Impala. The contact received a recall notice for NHTSA campaign number: 14V355000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The VIN was unavailable. The contact had not experienced a failure.
The contact owns a 2013 Chevrolet Impala. The contact received a notification for recall NHTSA campaign number 14V355000 (electrical system). However, the parts needed were not available. A second notice was received on Oct 4, 2014 indicating that the parts were available and to contact the local dealer to schedule an appointment. The contact stated that after contacting three local dealers in the area he was told that parts were still not available and no appointment could be scheduled. The VIN was not available.
TL-the contact owns a 2013 Chevrolet Impala. She received a recall notice in August for NHTSA campaign number: 14V355000 (electrical system). The recall notice indicated that she will be notified when the parts were available. She was concerned that her vehicle could shut off while driving per the recall. The contact would like for the vehicle to be repaired by any dealer in her state. The contact was concerned for her safety since she had to drive the vehicle on a daily basis. The vehicle was purchased six months ago and she was never informed that there was an existing recall. The GM recall number on her notice was 14299. She was expecting someone to assist with the repairs immediately. There are no failures at this time.
My 2013 Chevrolet Impala's electrical system failed. There were no lights, radio, air conditioner, gauge lights, power steering or power brakes. The engine remained running as did the transmission. This lasted about five minutes.(there are no places to stop on our roads.) the first light to come on was the warning about loss of stabilitrac and the second was about air bags, the third was about uneven tire pressure. Eventually the gauge lights, air conditioner and radio came on followed by the power steering and brakes. I turned it off in park and then turned it on again. The stabilitrac and air bag warnings were still on, but the rest of the lighting and electrical seemed to be working. Eventually the stabilitrac and air bag warnings stopped. The next day everything came on as normal. The airbag for the passenger seat never is on since I bought it in January.
A D V E R T I S E M E N T S
- Chesapeake, VA, USA