This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chevrolet Impala. The contact stated that the vehicle lost electrical power. The ignition switch was stuck in accessory mode and the contact was unable to release the key from the ignition switch. Additionally, the contact stated that the vehicle experienced inaccurate fuel gauge reading. Several unknown messages were displayed in different languages. The contact stated that the vehicle was experiencing electrical failures. The vehicle was taken to the local dealer, where it was determined that the battery had failed. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 68,000.
The contact owns a 2011 Chevrolet Impala. The contact stated while driving approximately 55 mph, the vehicle stalled without warning. The contact mentioned that the key was unable to be removed from the ignition. The vehicle was unable to restart. The vehicle was towed to an empty parking lot. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 145,000.
The contact owns a 2011 Chevrolet Impala. While driving 70 mph, the traction control and reduce engine power warning indicators illuminated as the vehicle decelerated to 10 mph. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 77,000. Updated 12/30/14 updated 05/28/2015
The contact owns a 2011 Chevrolet Impala. The contact stated that the vehicle made an abnormal noise upon turning the key in the ignition on several occasions. The contact turned off the vehicle and when attempting to restart it, the vehicle stalled. The vehicle was towed to the authorized dealer. The contact was waiting for the diagnosis. The contact was made aware that the vehicle was included in recall NHTSA campaign id number: 14V355000 (electrical system). However, the part needed was not available. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The vehicle was not repaired. The approximate failure mileage was 91,000.
The contact owns a 2011 Chevrolet Impala. When the contact turned off the vehicle, the key became stuck in the ignition and the instrument panel remained illuminated. The only way to restart the vehicle was to unhook the terminal battery. The contact removed all the keys from the key ring except the ignition key, as instructed. The vehicle was included in NHTSA campaign number: 14355000 (electrical system); however, the part needed for the repair was unavailable. The approximate failure mileage was 64,000.
A D V E R T I S E M E N T S
- Arvada, CO, USA