This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chevrolet Impala. While driving approximately 30 mph, the vehicle began to slowly and abnormally drift to the right. The contact had to abruptly hold the steering wheel and pull to the left in order to control the steering. The vehicle was taken to the dealer where a front alignment was performed yet the failure persisted. The vehicle was taken back to the dealer a second time and the tires were rotated. The contact continued to experience the failure and took the vehicle back to the dealer where the tires were replaced but to no avail. The manufacturer was contacted and stated that because they were unable to diagnose the failure, they could not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 200.
- Webster, NY, USA
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- Webster, NY, USA