This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had a blow out on a front passenger tire. Went to raise car on flat level surface. I used the car jack for the first time since buying the car two years ago. The jack failed to stay under the frame rail ridge. Its was half way up and the car bent the frame of the jack and the threaded rod. Luckily no one was near the car it just roll forward and crushed the jack. I was unable to straighten and fix the jack. Bad metal or frame was not qa correctly. I had a police officer use the same jack on his squad car different year Impala and it worked fine. I need to find a way to report the jack failure and get a replacement jack from the chevorlet company. Do not want to go to a dealer or service center. The act of this failing is a safety concern to many Impala owners and I would like the jack mail to me or replaced as soon as possible.
- Chesapeake, VA, USA
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- Chesapeake, VA, USA