This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Letter from constituent who experienced problems with her 2008 Impala, seeking reimbursement for the repairs she believes were all part of a recall. The consumer stated on April 1, 2014, she had just exited the interstate highway, when suddenly the engine shut off. The vehicle would not re-start and a message appeared on the dash that read throttle control system. The vehicle was towed to a service station. The throttle body was replaced. On April 19, 2014. The check engine light illuminated as she was driving. She pulled into a parking lot, and turned off the engine. The vehicle did not re-start, once again, the vehicle had to be towed. The power train control module had to be replaced and the computer was re-programmed.
The contact owns a 2008 Chevrolet Impala. While driving approximately 35 mph, the engine stalled without warning. The vehicle was merged to the side of the road. Upon restarting, the vehicle was able to operate normally. The failure occurred five times. On a separate occasion, the vehicle was towed to an independent mechanic where the power control module was replaced. The manufacturer was notified. The approximate failure mileage was 27,000. Updated 11/20/14 updated 01/13/15
- Covington, GA, USA
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- Amherst, NY, USA